The location suited us perfectly. it was easy to find as we came up London Road, and the car park at the back was a real bonus. Going down the side road led us straight to the pedestrianised shopping area & our choice of Bills restaurant for supper - many other choices available. The room was clean and the bed comfortable. We appreciated the choices for breakfast, & the availability of vegetarian sausage. The bar & lounge looked welcoming & the receptionist was pleasant and efficient. Excellent value for money.

Great location. One street back from the high street. Wonderful breakfast with lots of choice. Fresh smelling bedding and towels. Lovely big room (No.47). Heating on, lovely and warm. Free car parking at the back of the hotel.

Thick dust on wall lights above the bed, door frames and bathroom light. Dusty sock found behind bathroom radiator. Argumentative guests at breakfast (one of them stated she had called the police to the hotel the previous night) who we suspected were paid for by the DHSS. They were obviously 'down & out' types and referred to the staff by name. One member of staff brought one man a black bag containing his belongings and reminded him to pay before he left.

Twin room was fine albeit a little dated. Location was fabulous - easy to walk into town etc. Having parking on site was a big bonus in such a busy place. The staff were really friendly and helpful. Breakfast was adequate

A little dated but then you get what you pay for. Breakfast choice limited - cooked breakfast was fine but fruit would have been nice as would some pastries.

This was a great find, the hotel is as close to the city centre and all the attractions as it can be. Car parking off the road. Nice staff who could not be more kind and more helpful. Very good breakfast, loved the caffetière coffee and the prompt service. The room was huge, clean and airy, but dated, anyway this adds to the charm as the hotel is old. Strong wifi and smart tv, we watched Netflix just like home. 5 stars for the price and quality.

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Convenient location about a ten minute walk from railway station, pleasant situation opposite the common. Easy check-in, friendly receptionist. Comfortable twin bed room (although single would have sufficed), all usual facilities provided. Superb full breakfast, and plenty of choice, available nice and early (from 0700!).

Nothing of note on such a short stay (one night), more than happy with everything. Views from the rooms at the front of the hotel are probably more scenic.

Breakfast was simple, but freshly cooked and really nice. Plenty of hanging storage in the room. Kitchenette in the annexe room was a real bonus. Location was great for exploring the town. It’s a lovely period building too.

The decor was a little dated, but perfectly fine. We could have done with some drawers, but that’s a really minor issue.

All of the staff were very helpful and when I arrived way to early went out of there way to be accommodating. I had a single room which was fine for my needs as I wasn’t planning to spend much time in it. Breakfast was freshly cooked, hot and of good quality, the serving staff were friendly. Room was pretty quiet I slept with the window open which was fine. I will stay there again. Great location for the town centre.

Nothing.

Staff were very friendly and dealt with special request for a fridge. In fact we had a small kitchen, toaster, microwave, plates etc. Lovely full English breakfast plenty to eat and good quality. worth going for the breakfast. Free parking on site and we even could leave our car after check out for a while to go back into town. Very close to town just a few hundred meters.

The staff were all friendly and helpful. The breakfast was very good - freshly cooked and a wide choice. It was a short walk to the town and lots of restaurants.

The building needed some attention. A lot of the woodwork needed painting.

Breakfast staff and breakfast very good.

There was no lift and not mentioned in the booking site I would have booked a lower room instead if I had known.