Clean facility, friendly staff, decent breakfast. I appreciated that it had an elevator.

The bed wasn’t very firm. Made my lower back hurt the next morning. At the end of the day the mattress makes or breaks the quality of your stay.

i like that the breakfast buffet room was separated from the hotel and it was like eating in a restaurant. Very room. They also had an area designated for our four legged family members. The pool was also spectated from the hotel which gave us some privacy while we swam.

The spa didn’t work.

we were in downstairs room and could hear upstairs residents walking louldly . No ones fault. Just an old motel with not much insul in ceiling.

To start with, the staff at the front desk were awesome. JJ, Talia, and Renaissance were absolutely unbelievable. These young men and women did everything they could do to make sure our stay was incredible. Because of the way they presented BW Pony Soldier Inn, we will be staying at this hotel from now on. Our granddaughter attends NAU and will be there for at least 4 years so we will be there many times as will her aunt and mom and cousin. One investment in high-quality customer care will pay big dividends for this facility.

Absolutely nothing. Everything was just great. Thank you so much for all the kindness and thoughtfulness.

The room was large and spacious. The breakfast had plenty of choices with great food. The staff was very understanding and tried to provide a room that would fit our needs. The room was clean.

The first room smelled horrible however the staff was very helpful and provided a different room which was much better.

I called a bunch of hotels trying to get an early check in. Everyone told us, oh check in is not until 3pm. We had been driving all night from California, they were the only one that listened to me and got us an early check in around 7am. I felt safe when we got there. I totally recommend 👍

nothing

Lady on the reception was fantastic: friendly and sorted an issue we have in a really satisfying way. Breakfast was also a nice surprise: the fresh fruit salad was a good touch.

Rooms at the front of the property are close to a busy road and railway line but fortunately we had a room towards the back.

The staff was friendly and professional, room was spacious, pool was clean and heated, and the breakfast was good. I would recommend staying here.

I could only stay one night.

Easy access to town and restaurants. Across the street from the train tracks so a bit noisy. But overall a great little hotel. Awesome breakfast in the morning! Our room was very clean. Price was right for an overnight stay on our roadtrip

Breakfast service was excellent. Menu is good, different the next day.

We didn't like the bed, hard and uncomfortable. Toilet seat I didn't like, not round and smooth.