The staff were all exceptional! Very friendly and helpful. The location was ideal, close to the interstate for jumping off to local attractions. The beds were very comfortable. Our group of rooms were kept together for easy convenience as we had several children with us.

Here is the bad stuff... Room 135 - the air conditioner started to leak. I put a towel under it, but it dripped all night. Two of the rooms were reported as having roaches. Since we all were only staying one night and the staff had been so accommodating to our needs, we embraced the suck.

Ms. Phyllis front desk agent was very nice and knowledgeable. She made me feel welcomed and the process was quick. She also was properly well dressed and groomed. Appearance is everything especially having that role. The bedroom was nice I like that although you had outside door it still was inside building felt safe. The breakfast was more than enough. I didn't expect a full breakfast for as though most Ramadas have simple cereal, muffins, juice. And start at 5am that's great for people that have to leave early. The housekeeping is very clean and know how to clean. I knew this one housekeeper from other locations so I knew what to expect upon arriving to room. She was nice to knowing bars and restaurants in area if hungry.

Wanted to take a bath but couldn't stop up the tub. The stopper is different maybe I was doing something wrong but that was it. Be a better room if hardwood floor was added. I hate carpet but it wasn't bad. TV could be a little bigger

On our 8 day trip from Texas to Virginia and back, this is the best hotel we stayed in, and very inexpensive. The beds, room and hotel were all clean and comfortable. The staff were exceptionally friendly and helpful!

The location is a little bit hard to get find. The location is convenient and close to interstate 40. It may be that only West Memphis designed their frontage roads parallel to the interstate as two way high speed avenues, and their exits to your destination are not well marked.

Arrived at 8:30p.m. to check in and had two people ahead of me and a phone call on hold. Christine at front desk treated everyone as if they were her only customer. Polite pleasant respectful courteous and professional. Expected things to be noisy as room in front of building. Absolutely NO noise heard from the road or any other patrons. Never heard anyone slam a door. Breakfast bar was amazing. Lots of choices. Ernestine kept everything net clean and well supplied. She was also pleasant polite courteous friendly and professional. Would definitely stay here again and would recommend to others.

Can't think of anything at this time.

Check in/out was easy and quick. Biscuits and gravy were bangin. Indoor rooms with security cameras makes it feel a lil safer.

Beds were smaller than I expected but at least they were nice and soft. No where to go outside to smoke from the top floor. Had to go downstairs. Not in a great area. Parking lot and surrounding areas have a lot of potholes and needs to be fixed.

This place was WONDERFUL!! I love majority of everything about this place and our stay here. I actual give it a 500💫🌟 ✨. We will definitely be back!!

The only thing that .could have been better is the breakfast.... We were looking for scrambled soft eggs, fruit , bacon 🥓 etc...make it GREAT again 👍 🤭😄

Love the room love breakfast love everything about it except the bed the bed were a what's horrible it was not comfortable but fix to perfection but need a new mattress

Love the area love the hotel love my room size . Wish it had a soak tub started a shower would loved it but at all loved it loved it loved it

Very short drive to Beal Street, very close to the highway, a great place to stop for a low price while you’re just passing through.

A few spots around the hotel needed some maintenance. For example, the walls were damaged at the elevator entrance from the cart used to move luggage around.

I like the location of the hotel

I didn't like that some of the doors to outside you couldn't get back in with your key card. Also during the night you could smell sewage I talked to the front desk about it and the response was that it was the city probably. Also if you book a queen room it doesn't come with a microwave and fridge. Had to buy a cooler to keep drinks cool.

Clean and friendly and good price but rooms "worn out" and dark. Directions wrong on link to address. Got lost both times we came here.