Rooms had a chic and aesthetic design - I really liked that. Good location to walk to Beale Street or the next trolley stop. Very friendly staff. Bed was really comfortable and bathroom clean and spacious.

Rooftop bar opened hours later than announced and was VERY expensive for rather "unfancy" drinks. The lady working at the bar was quite stressed out and annoyed it seemed. Very convenient to watch the sunset and the bridge lighting if you don't wanna leave the hotel (+)- but the bar didn't have any ambience or vibe- and was a little "worn down". Don't expect anything fancy.

The concierge, Jessica, was so so polite and relatable. We suffered a power outage and after three days with no power, a new baby, and a rambunctious boy child of 4 years with autism, we needed somewhere accommodating. The Hu Hotel was it. We thought we would hit Beale and enjoy the night life but as soon as we hit the plush bedding, plans changed. It was disappointing that the room didn’t have a microwave but again the king suite was big enough for my family. The views from the wrap around windows were an architectural dream. My Grandson loved watching the River boats and seeing the Hernando-Desoto bridge light up. Watching the river as the sun set was breathtaking. The price was reasonable and it didn’t take forever to get my security deposit back. The $22 parking was a big convenience. We missed the Roof top shindig but even without all of that, it was peaceful and we can’t wait to stay again.

There was no microwave in the room and no trash bags in the cans but we survived. It wasn’t that much of a dealbreaker.

Surprisingly got upgraded to a King Suite (from a double queen room) which was very nice and made up for the price I was paying. It was good to have a fridge, but also kind of useless since didn't have access to a microwave/kettle. Would have been nice to have a kettle & /tea/coffee amenities.

The hallways smelt very badly of weed. When mentioned to the staff member, she said they can't do anything about it. I would be to differ (ie, find the room of the source and fine them - like any other hotel would). It was probably the main turn off.

The Staff were outstanding and the Hu has the best location that a guest could ever ask for. it is walking distance from some of the best restaurants and attractions.

The only missing piece is a microwave in the room and breakfast included. If these two items were added, it would make the Hu Hotel the perfect vacation spot.

The staff is awesome, kind, friendly, and helpful. The bed is really comfortable.The location is excellent, only 10 minutes walking from Beale st. and really close to the trolley stops. From the rooftop, you have a stunning view of the Memphis bridge.

If I had to say something, the view from my window wasn't a good one. And for breakfast, it would be great if there were some yogurts and some pastry options or muffins.

The location was good, within walking distance of Beal Street. The rooftop bar was great with beautiful views of the Mississippi. The staff was all friendly and helpful.

The trolley was not running on Main Street and I was told it hasn't been running for sometime. I would not suggest walking back from Beale Street alone, after dark. If you are with others, it should be fine. It is still a good location.

Friendly, quick, and effortless check-in. Extremely clean hotel and room.Comfortable bed. Safe and secure parking around the corner.Close to The Beale Street Experience.Reasonably safe area around the Hotel.The free lemonade and coffee in the lobby are a nice touch. Overall -Kudos to staff and management.

Pillows-5 large,hard pillows of the same density ,is not very sleep comfortably-easily solved by a rolled up bath towel.

great location, nice to have an outside area to sit

the lady working on the bar on the rooftop on our first evening (May 30) was quite unpleasant. we had to wait while she finished with her mobile phone, she never said hello, please nor thank you, didn’t smile. said our card was the problem when we tried to pay, then couldn’t give us change for cash ….. felt we were a real inconvenience to her day. we didn’t go back

Our room was large . Comfortable bed. Nice to have 2 seats in the room to watch TV. Good linen & towels. Large clean bathroom. Breakfast did not have a lot of choice. Can recommend Bardog just a short walk from hotel. Old style bar & serves meals.

Asked for clean towels twice in one day. They did not appear. Apparently all the towels in the wash.

We loved everything about this Hotel from the vallet parking,to the roof top view and comfortable bedding you name it. Even though it was a little cool during our stay we still enjoyed mingling with the other guess and the live dj entertainment on the roof top. This hotel DID NOT have a restaurant inside to accommodate us during our stay but there was plenty restaurants to choose from in the Memphis downtown area so it wasn't any trouble at all to dine-in. We had the options to either sit indoor on the roof top bar sitting area or the outdoor sitting area. They had little space heaters installed hanging up overhead the outdoor sitting area along with enjoying your alcohol beverage during the cool nights we stayed gave us just enough warmth that we needed lol. We loved it and we're willing to stay again maybe sooner than we're planning,thanks Hu.

No complaints at all well done Hu Hotel