The room was big and nice. Breakfast - good variety as well as helpfull staff during it. Friendly and helpfull manager at the Loby.

- Had to check all the invoices in detail, because the numbers were mismatching. - For the european visitors: if you have extra security on your card, please note that you'll probably have to verify your card in the Loby after every purchase (during all the journey, it happened only in this hotel). That was very inconvenient, so we decided not to put anything into room account. - We were travelling with 3 children (16,12,7 yo), booked the hotel with breakfast included (age of children marked), but still, had to purchase breakfast for 16yo... (35$ per breakfast) - Some funny spider stuff on the ceilings :D . Again, didn't expect in such hotel.

We really liked the convenience and quality of the food for breakfast. This CAVA restaurant was easy to get to and seating was quick. The wait staff was very friendly and helpful.

The service in the lounge area could be improved. The person who waited on us was not friendly. We ordered a dessert and two drinks. The dessert was a churro bread budding with fruit and ice cream. The churro bread budding was outstanding and we would order it again. The raspberries were moldy, and that was a big turn off. We did not report this to our waitress, she was so unfriendly we did not want to upset her and get worse service.

Nice large property with large and comfortable rooms. The hibiscus iced tea test was available in the lobby was the best ever

Staff was adding charges that were not made. They adjusted it upon request, but I had to go over many of them one by one, which delayed check out process. Cleaning service was coming late in the day. Food was mediocre. Place is noisy and many people were smoking right outside the main hotel building including the pool area

Friendly staff, lots of scheduled activities for the kids everyday, pool was great and warm (lots of seating available and white sand is a plus). Will definitely be back!

Not a lot of available options for dining - need additional places to eat inside the resort that are more diverse. Restaurants have a lot of the same food on their menu and most restaurants are closed around lunch time. Need to also add more healthy and wide range of food for the kids.

The Facilities and the food were very good. The staff were very friendly and helpful. The facilities were very nice; especially the gym and the pool area.

Something you can't fix was the weather so we couldn't spend time at the pool. The hallways were a little dated and looked like they could use some updates.

We enjoyed the pool ,view and food.

We were charged additional fees and when I called to find out what they were for. I didn’t get any specific answers they just told me what’s pending will be put back in my account. Not too happy about that she said that’s how their system works.

Very nice and super comfy room. Pool was great but didn’t get why they reserve a bunch of seats for VIP - nobody ever occupied them. Great gym! Overall a very nice stay, though overall the hotel is quite expensive. Staff is really nice and attentive.

The pool is amazing, as well as the golf course. Staff always friendly

Restaurant choices, they used to have more options. $36.00 a day to self park ridiculous

The staff at The Place were not attentive enough. We had to wait long before someone came to take our order. The food was good though.

Great pool area Beautiful location We’ve been coming to your property for 30 years and seen the many changes you have made, we will be back

Dining choices are lacking. You had fabulous restaurants at one time and now there’s nothing upscale to dine in. We have to go off property to find these places