I am concerned that I was unaware that this was used as a homeless shelter during the pandemic. Although it felt clean, after finding this out I began to question: did they get new mattresses? Did they use bleach after this returned to a hotel?

The value of the room, cleanliness, and the location.

When we were checking in, the two rooms I had booked were on two different names. I only provided my name and the receptionist didn't even bother to see if there was another room. She simply refused to see it and asked me to call Booking.com. I provided another name after seeing the booking. This is not a great experience for people checking in after a long journey. The receptionist is responsible for making sure to ask if there is another guest's name on the booking. In-room # 219, the bathroom door was tight and my friend got locked in.

Location was good from the perspective of being in central Silicon Valley, if you have a car. As a visitor without a car, then options were rather limited, although there were shops and some restaurants within easy walking distance. The hotel was rather basic, but very clean and the staff were universally excellent and helpful. The room was spacious and comfortable with an enormous TV, if that's important to you! Tea and coffee machine in the room, which was good.

I thought it was a little expensive for what it was, although this is Silicon Valley. The food was poor. Breakfast was tolerable, but the one dinner I had there was just bad. Avoid. Really need a car or be ready for lots of cabs.

Everything was good, the room, the bed, the pillows , the food and the drinks. We had Korean tacos and wings for dinner and they were so good! For breakfast, we ate waffles and a burrito and they were very good! As far as the drinks, the mango sangria was amazing! We very much enjoyed the pool table and the bar. Pool looked good as well!

We missed things at breakfast. There was no butter nor jam. No cereal either. And the front desk staff was not very nice.

Perfect place to stay if you have dogs and want a nice clean spot. Also, the staff were amazing and accommodating to all our needs. I had booked another location that didn’t work out and I needed an early check in. They got us right in, gave us an early check in and also let us check out late due to our circumstances. This meant a lot to me because one of our dogs has a disability and it’s very hard to travel with him. I will always stay here when I am in town, wonderful place!

The only complaint I have is the first floor rooms hear a lot of noise and an alarm went off in the building at 11:30pm at night. It was blaring and loud but it went off before we left the room, we fell right back to bed because the beds were pretty comfortable.

My second stay here, might become my go-to hotel in the area. Spacious and clean modern rooms, comfortable bed. Central location in Mountain View, walk to coffee shops. Both stays were quiet at night, allowing a nice rest.

The Internet is not secure and can be a bit slow. TV is huge but has an old-school cable menu, clunky to use.

it’s was nice having an area in the lobby to hang out with friends I was meeting up with and not have to be cooped up in my room.

the air conditioner in the room was a little loud

Could do better with breakfast service and food. For the price, it would be nice for this hotel to offer a continental breakfast. I loved the outdoor fire and pool. Location was excellent!

The bar was closed when we were there. Fire was put out just as sun was going down and getting chilly. Would be nice to have it on longer at night. It would nice if this hotel added a hot spa, continental breakfast, and a 2nd luggage rack for a suitcase for person # 2 staying in the room.

Front desk when trying to call and was told about the items offered like free breakfast and dinner but the front desk spoke do fast wish I was given some kind of brochure for so much info to remember. Over all good hotel

The location is in area that is clean and safe. The number one priority was being safe for my family.

That only concern is that you have to tell them a day in advance if you want your room clean. I think it should be the other way. If you don’t want your room clean than you tell them.