Love that the location is very convenient, especially if you don’t have a car … about 5 minutes walk from the Bart station, less if you’re a speedy walker. Also love the free breakfast … make your own waffle station, toast station, cereal station with almond milk for those needing alternative milks, oatmeal, yogurt, lots of fruit. Plenty of restaurants around the area too, and there’s a microwave and fridge in the room for any leftovers, although be careful with the fridge as ours was a bit on the warm side. Front desk staff are hit or miss … some were awesome and absolutely fabulous, others wouldn’t give you the time of day. Not a big deal, we just waited till it was a different person at the front desk to help with resolving an issue. Housekeeping is upon request, or if you just need supplies for the room then you can just pick it up from the front desk.

My friend’s bed was perfect for her, mine was overly soft. Something to keep in mind if you like a firmer bed. Also, if you have a car it’s valet only.

The amenities were abundant from a snack shop by the front lobby to a hearty breakfast the next morning. Didn’t expect anything except breakfast included in our reservation but I was impressed. A very nice, quick stay. We had a nice city view as well which was noted in our reservation, not disappointed by the view!

This isn’t a con more than a personal preference because I liked the valet service for parking only but I should have asked about hours in advance because the garage locks at midnight. We just Ubered instead and our car/belongs were safe so that was the best anyway!

Absolutely quiet (Tuesday of Thanksgiving week, 4th floor). Room was well appointed with large TV, desk, two chairs, USB charging ports, and large bathroom (with a night light). No closet, just hooks on the wall. All very modern and clean. Valet parking was extra but street parking would have been possible. Full breakfast included cereals, waffles, eggs, potatoes, sausage.

Wifi did not work at all. After using the password the system asked for TOO MUCH personal information for a free/included service. I did not give my name, address, phone #, and e-mail. So no surprise it didn’t work. But, in the morning the wifi signal on my device and in settings showed I was connected. And yet, not a single webpage would load.

It was nicer than I thought! Everything was updated and clean. The breakfast was pretty good especially their omelets. The staff was super nice (Two asian girls) who were very welcoming. The rooms were very well cleaned when we checked in. The area wasn't as sketchy as I thought it would be so that was a plus.

The pillows were very light and they do not have public parking. We ended up doing valet overnight which is $40 but you can not retrieve your car from 1230am-6am.

Staff was friendly and quick. Room was spacious, clean, and updated

We did not have a smoke detector when we arrived to our room. I alerted front desk staff within an hour of arrival- who said maintenance would be coming to the room soon. Maintenance never came, so I alerted staff again during check out.

Excellent customer service. I forgot toothpaste and the front desk staff provided me with a few samples that were perfect for our stay. The breakfast options were plenty, and we appreciated that hot options were available. Our room was clean and tastefully decorated. We had a very positive experience and would recommend this hotel to others. The location was perfect for walking to great restaurants in Oakland's Chinatown neighborhood, and close to BART for easy transportation.

Signage indicated that masks were required, but this wasn't enforced during our stay. There were multiple people we came across in the elevator, hallways, and in the lobby who weren't wearing masks.

i liked the courtesy from all of the occupants they we're happy, jolly and nice......

two tiny visible blood stains inside of my room located on the wall across from the bed near the coolant system control panel and another was where the clean towels were located on the smaller shelf inside of the bathroom underneath the towel... i didn't know how to report with pictures until now too...

The hotel was comfortable and the décor was kind of stylish. Everyone was friendly and the included breakfast was pretty good. It included hot options. Our room was spacious and the bathroom was nice. There was a view of the Tribune Tower, arguably, Oaklands coolest building. The location was pretty convenient and close to some really good restaurants. Overall, it was a great value.

I went out for coffee because it was not good.

Location really nice, good breakfast, clean services very efficient, bed very comfortable! Staff very supportive and flexible.

Breakfast time could be until 11am instead 10am. Policy for PETs was changed for all Hampton net, but it was not informed in advance and make the staff be not well informed as well.

Location was pretty good in terms of getting to my venue, although I wouldn't want to be walking in the area at night. The hotel personnel were friendly and the facilities were clean and comfortable.

Free parking would have been nice, but that doesn't happen in downtown locations. The parking fee was more than I'd like to pay. Also the valet was understaffed checking in, but checking out was easier because you can text the valet cutting down on wait time.