Our flight was so late, we didn't get there until 3:30 AM! But the bed and sheets were so comfortable, it was worth it to stay there! The breakfast in the morning was great!

When our flight was delayed, I called to tell them and thought I left a message with the front desk. I even said - "we aren't getting to Denver until 3:30 AM." But they interpreted that as "late check-in," which to the front desk meant by midnight. When we arrived exhausted, our reservation had been canceled as a no-show so the wait in the lobby for 15 minutes while they were trying to get us a room was frustrating. But the comfy bed made it worthwhile!

Quiet location not far off the beaten path.

Waited over two hours at airport for shuttle even after confirming with hotel when flight would land. Another hotel shuttle driver offered to take us as he'd made the round trip from his hotel, which was close to Tru, three times. Hotel didn't apologize or offer to supply alternate transportation. I called when we reached the shuttle platform, called again after an hour, and a third time after 2 hours.

Free shuttle service and late check in flexibility. Our flight was delayed and we arrived into town at 1:00am. No problem checking in that late or getting shuttle from airport. Speedy shuttle service and pleasant driver with good conversation.

Our room was above the front parking lot and lobby. We could hear noise from people getting shuttled in, car doors slamming people speaking loud at 3:00 am

We had to leave our other hotel in the middle of the night due to bad conditions and the Tru by Hilton helped get us a room in the middle of the night. The front desk staff was amazing both check in and out. They really helped us out in a pinch and everyone was so friendly and the whole place was extremely clean! We really appreciated everything about our stay and will definitely be booking with them from here on out!

as a single woman I felt safe. the airport shuttle was on time and the breakfast was okay. I love having a shower instead of a tub/shower combination.

I love to drink coffee. I drink coffee before I go to bed and as soon as I wake up. The rooms did not have any coffee pots. this couldn’t be because of Covid rules because at breakfast on every table were ketchup bottles, hot sauce bottles and salt and pepper shakers that were never cleaned the 30 minutes I sat in their dining area. That makes me wonder why they won’t put coffee pots back into the rooms. they did have coffee in the lobby, but when I went to get a cup two different times it would be cold, and I do t want to have to be dressed to go the lobby late at night or early in the morning so,I can have coffee. Sorry, but because of that I would not stay at the Hilton TRU again.

the desk attendant on duty on october 20, 2023 at 8pm when i called from canada to my fiance staying there would not put me thru to her room on phone cause i did not know her room number, just her name! how would i know that as fiance had no phone. attendant said its policy. WTF!! than attendant hung up on me!!! Terrible!!!

I liked the decor and setup for the smaller rooms. Had a modern European feel.

I repeatedly asked for a top (4th) floor room, so I wouldn't a disturbed at night. I was given the 3rd floor and from 11:30 till 2:00 am people above made a racket and kept me up. Also, the shuttle ride to the airport was 15 minutes late.

I flew out of Denver early in the morning so I needed a hotel that was conveniently located with respect to the airport. The free shuttle to the airport was convenient and quick. For an airport hotel is was very good.

Great place to spend the night before a morning flight out of DIA. Very efficient and yet friendly place. The room was simple, modern and nicely furnished. I like Tru hotels for their workspace and social vibe, although we didn't have much time to spend hanging out this trip.

Convenient to airport.

The first room that I was assigned to, upon walking in it appeared that someone had slept in the bed and the bed was not made. Returning down to the front desk, they immediately signed us to another room.