I stayed in Rm 201. Issues I dealt with : 1. Loud knocking noise in wall starting around 4am. I believe it to be an unsecured hot water pipe in the structure. 2. A/C unit was on and blowing cold but the display did not show temp. I unplugged the unit. 3. Click in room was set 30 minutes slow. It would be nice if maids could confirm accurate time on clock.

Your administrative structure. Booking. Com had sent a cancelation notice but could not be received by manager to free up itenerary to book another room. Took about 3 hours. Very frustrating. This goes into other areas beyond your questionnaire focus.

Front desk staff extremely friendly and even went above and beyond with taking care of an errand for me. Room very clean and comfortable. I had to leave for the airport at 4 a.m. before breakfast, so appreciated the in-room coffee.

Unfortunately, despite the great front desk staff, they told me I was on the list for the airport shuttle, but alas I was not. There were also two other parties of two that were only listed as single people. The shuttle driver was unnecessarily surly about being able to accommodate everyone, but we all fit just fine. He did, however, deliver us all to the airport in a timely fashion with helpful information.

Location was great! Staff were very friendly. Bar/kitchen staff were friendly at dinner time. Beautiful view of church and city. I liked that we could buy breakfast and get on our way quickly. Discount on parking helps but worlds tiniest parking spots

No washcloths (this is throughout Ireland not just here). Very small room for 3 of us (all adults). Restaurant and bar staff don't seem to understand English very well. Communication was an issue when it came to ordering food. (Breakfast staff didn't seem like they wanted to be there at all- kinda rude and cranky). Cost of parking still very high! And spots were so tiny it was ctazy!! We traveled all over Ireland and things are small for driving and parking everywhere but this was ridiculous.

The hotel is brand new and close to the Denver International Airport. The room was large with two comfortable beds. Internet was good. The best thing about the location was there was a new brewery across the parking lot which was filled with well-satisfied beer drinkers. I took a "double" can of IPA back to the room which was delicious.

The carpet in our room was stained, which gave me the sense that the room was dirty. The bathroom, however, was clean and very nice. The bathroom door, however, was a sliding door that covered the closet when open. The door was noisy and inconvenient to close when you wanted to use the bathroom at night. The breakfast was disappointing with little to recommend.

The people who checked us in at 10 PM were polite and friendly. The room was large, quiet and comfortable. The bed was very comfortable. As we had requested, we were put away from the elevators, so it was quiet. The bathroom was big and had shampoo, conditioner and body lotion. There was even a microwave. The breakfast also was good and convenient.

The location of the hotel was great and so was the room. The area the hotel is in has plenty of options for eating, which is always nice. As well, as being within walking distance to the hotel. The breakfast was good. Nothing extraordinary. But decent.

One of the two elevators the day I stayed had a little problem where it would skip floors or the door would not open on the floor and would then go to the next. It was not very trusting.

Close to the airport. Very friendly staff - they were able to hold a few packages for us before we arrived. Rooms are ample and modern. There’s a mini mart that has some good choices.

Some of their breakfast bakery items tasted a little stale. Out of two nights, our room was never made up during the day. The safe in our room didn’t work.

Bed was comfy and bathroom nice sized. Shuttle driver was nice altho we didn't use the service

Location was ok but airport still far. Staff at front desk was kinda rude to a French woman who had her French credit card denied because your system didn't recognize it - she turned the woman away. NOT the right thing to do for a customer! I asked for a quiet room and other guests were noisy as was the fridge and a/c in room. Surely there were other quieter areas. Elevator out of service.

The hotel was very nice and very clean. I was able to relax during a busy trip.

The airport shuttle experience was bad. If I did this again and needed an airport shuttle I would choose another hotel personally. They also charge you $10 to park your there when you are staying there. The front desk staff could have been better too.

My room was very comfortable, clean, and quiet. I had a long flight out the next day, so I appreciated the good sleep. The hotel was close to several good restaurants, which I really appreciated. Breakfast was fine, I only eat oatmeal, but there was a good selection of other items.

I can't think of anything I didn't like.