the staff - particularly the wait staff working in the restaurants and poolside were super friendly and helpful - they really went above and beyond. the pool and cabanas are really beautiful and the food is great. the gym is excellent. love the floor to ceiling mirrors. room service was decent

this is a major issue for me - the hotel restaurants (which have a great rep) were all fully booked on the evening that I stayed. What is the point in staying in a hotel because it has a steakhouse and never getting to try the steak!? it’s not right that hotel restaurants either don’t have the capacity to serve it’s hotel guests or don’t prioritise them and take outside bookings.

Room. Swimming Pool Area. Central Location for the Disney Parks. Relaxing Panorama View. Restaurants. Facilities. Connection with Signia by Hilton Hotel.

• Staff at the reception very burocratical, slow and formal… with a false smile on their faces and ready to say formal sentences like in the movie “the Truman Show”… Pity !!! … A natural smile would be better than 1.000.000 formal words ! • Very Slow People working and the Breakfast … every morning we have got the line waiting to be seated … but not because the Breakfast Area was full of Clients, just because nobody was cleaning the free tables ! Where is the Manager on dury responsible of the Breakfast ?? And … Where is the F&B Director ?

the rooms were eminently comfortable, clean and simply lovely

at loss to say what I didn’t like. everything was in order.

Outstanding staff. Beautiful accomodations. Great beds. This may seem silly but the hotel smelled wonderful. The food was superior.

The bathrooms off the pool stank like sulfur and sewage. the TV in our room did not work the whole time of our stay in spite of multiple visits by the staff.

Nice lobby area, friendly staff, good view to Disney and the fireworks.

no shuttles to universal island or island of adventure. limited availability at the restaurant at night. last waitress at our last breakfast was not as friendly as the rest of the staff and even wanted to charge us for our breakfast even though our rate included breakfast.

Well maintained, clean and spacious room.

Valet was terrible. Daily waited 40+m for car. Staff in general was lacking and service not what I would expect for resort of this caliber ( won't bring grocery delivery up to room, hour + for lunch at pool etc ).

Loved Oscar's restaurant breakfast buffet and nice staff. The pool with very nice too. We really liked the shuttle service to Disney World.

Our room telephone was inoperable and the housekeeping service did not leave ample shower body wash soap or ear swabs.

The restaurant Bull and Bear had amazing food. Pool service was good. Chef at Oscars was friendly and excellent with providing an allergy friendly breakfast for children.

Breakfast was included, however the staff at Oscar's was a bit uncertain about it causing confusion.

The service and amenities are top notch. The location is convenient to all of the Disney attractions and under 30mins to MCO. We ate several meals at the resort; all were excellent. The room was spacious and comfortable; we were sad to leave!

The property has several restaurants, a very large pool and hot tub with poolside food and drink service. There is a coffee station with grab n go coffee and pastries. The pool is very easy to get to and the elevators take you right to it. the staff is very from and attentive. overall the property was 5 stars