The uncomplicated and fast Check in, and nice Rooms, and the nice Patio on the backside, where you can sit and smoke or have a drink. We arrived when it was dark, the next day we saw, the Hotel is direct on a river, which makes is more nice. In the Area are plenty of possibilities for Breakfast and Dinner. To Downtown, a mile or so also this makes it a good location.

the only downgrade was, we caught 2 bugs in the room, one cockroach and a smaller one. But i wouldnt blame here the Clean service, as i mentioned before, the hotel is right next to a river, and there is of course wildlife there. The room was on the first floor and right opposite the river, with tiles, so it was easy to see and catch, and we simple keep our suitcases closed, just to make sure, not to have an unwelcome guest at home.

The check in was super quick and friendly. I've been twice in the past month and both men I've encountered were awesome. It's funny because the TVs are a bit outdated. But they offer free dvds for the DVD play that your room has. Both rooms were on opposite sides of hotel and both equally clean and comfortable! Also the location to downtown is hardly a 10 minute walk. Very convenient without being literally downtown.

Wish the TV was a smart TV. And the only downside is the train behind can be a bit bothersome if it drives through the night - but that's nothing they can do personally. Just an observation.

The location was great!! Within walking distance to downtown.

The floor in our room was dirty, but everything else was very clean.

Love the ice maker in the room and the back view was great. Pool and hot tube was great.

Right beside the railroad track so didn't sleep great because of that..

The room was big and the shower was awesome. All the staff was very friendly and I really liked the pool area. We didn't use the restaurant but it was nice that it was there if we had wanted to go. The trains going by added a nice atmosphere. We like trains,though. The parking lot was spacious and easy to navigate.

Only wish there was a bigger area for dogs. The one provided works,but it's pretty over grown with grass.

Room was exceptionally clean and larger than expected. Staff extremely helpful, professional and courteous. Location was good. Well-lit parking in front. No noise from AC Large kitchen with new appliances

Extra linens for pull out couch were not available nor were extra blankets for the bedrooms but i think if you ask, they will provide them. Light intrusion from alleyway behind unit was a mess and light was on all night. Train at rear of building was not an issue when running but several "homeless" seemed to congregate along the back tracks.

The location is really great, and it is less than 5 min to downtown, restaurants all around the place, and the pharmacy is no more than 10 min away. Very clean and comfortable, adding that this place is close to the beach, we have no sand or dust in the room. The room has a coffee maker and fridge. The restaurant is excellent, the food has good taste and the fried fish was amazing. My wife and I passed an excellent time with the family. We stay another night. This is the second time we have come here. I recommend this place. To come alone or with the family.

The only thing I can say is that the ice maker wasn't working. But the gas station resolved in 5 min. So, no issues with that.

The rooms were very nice and I appreciate the dehumidifiers to keep the room a very comfortable temperature. I liked the location. Everything was close by and convenient. The housekeeping services were very nice as well and very attentive. The view from the back rooms is nice as well, looks over the Matanzas River.

The only thing I didn't like was that the front desk wouldn't allow us even 15 minutes late check out! We made it out on time and I understand how housekeeping works, but seriously, I'm trying to get all my stuff out and rushing around to do so is very anxiety inducing and they could have cut us a tiny bit of slack.

Location and good value

The staff here is great, no matter who you are what you look like or how many kids you have, The staff is very pleasant and the manager of the entire hotel definitely takes pride in her job. She actually comes out and talks to the customers, smiles and makes you feel welcome. I couldn't believe it. I don't think I've ever stayed in a hotel where I thought everything I do or everywhere I go or whatever I need is so comfortably easy and pleasant even to experience. Whatever you're doing keep doing it. Hotels of higher stature should take lessons from you. Very very satisfied. GIVE MANAGEMENT A RAISE. RAISE I SAY!!! AWESOME

Uuuuuuuuummmmmmmmmm............ I can't think of anything