The Club Quarters Wacker Hotel, formerly River Hotel, offers reasonably priced accommodations with some good amenities at an excellent downtown location. Having two bathrooms in a room with two queen beds is a wonderful luxury. Valet parking is not cheap, but it was efficient and convenient. Being close to the Chicago River makes for good walks.

The bed was a little firm for my taste, and the pillow was too soft. The rooms are close together, and the hallway noise can be pronounced outside one's door. I don't think that the hotel offers breakfasts, but I could be wrong. Still, there are excellent options nearby for food.

My wife and I loved the view from our room. We could see the river and boats, bridges and kayakers, and people walking . The Trump building was right across the river. The bed was comfortable. The room and bathroom was clean. We loved the shampoo, conditioner, and soap. We parked in the self parking garage on Randolph. Three blocks away, but not bad walk with on suitcase per person on wheels. Plus we stayed 2 days so it was a cost savings of $23 per day. The guys at the front desk were very polite, courteous and helpful.

The speed of the elevators. Old hotel, I get it....but 41 floors gets very busy.....especially around dinner time! Our GPS had no signal on Lower Wacker Drive, so we had a hard time finding the hotel. No fault of yours, just modern technology.

The hotel is in a good location for visiting all of Chicago's sights. Staff were friendly and helpful. Service was good. A member of staff responded within minutes to our questions about air conditioning and TV remote controls. Daily room service was provided on request. The bed was comfortable and there was an ample supply of good quality towels.

We stayed in a twin bedroom suite (room 414). The suite is internal and overlooks the roof of the space below. It has limited natural light, the sitting area and one of the bedrooms have no natural light. The suite needs more lighting. The kitchenette could be better equipped. A kettle and toaster would be useful.

This was my first ever visit to Chicago. Hotel location was great – right in the hart of downtown with beautiful river view. From this hotel I walked city centre back and forth, but in case you do not like walking, metro and Metra train station is very close to the hotel. Hotel and room qualities are very good (I booked room with river view). That hotel met all my expectation and I have already made another booking there for August to stay with my family

Nothing was wrong :)

Everything. Great view of the river to the left and below. Location is prime for the tourist attractions all within a mile of the hotel. Food and drinks right around the corner. Room was comfortable and quiet, clean. Free chilled water bottles was a random great feature. Check in was easy, had a hiccup with room not ready but it was instantly remedied at the desk. Pulling up on the curb to check in and unload was easy, just put your hazards on and run in.

Parking can be overly expensive depending on which garage you choose nearby. Could’ve done without staring at trump tower but also not the hotels fault! Lol

overall loved it!! Fantastic location, on the river, directly across the street from stop #1 of Big Bus Tours. Lobby area was very small but cute and clean with an additional sitting area with coffee on 2nd floor. The elevators give a retro vibe. Our 2 queen bed suite was spacious, clean, with an AMAZING view! Even had 2 bathrooms! The ONLY complaint my 3 friends and I had was the worn out mattresses. They had pretty substantial dips in the middle which made for a not-so-comfortable night’s sleep.

The mattresses! You lie down and immediately roll into the middle dip. woahhh! helpppp I’m stuck in the middle of the bedddd!

Good size room with a fridge and coffee machine. Great idea with the water station. And free coffee all day. Friendly and helpful staff.

no view from our room

My wife (Angela) and I, as well as the couple we were traveling with, were absolutely blown away by the PHENOMENAL customer service and super friendly staff — shout out to Pedro, Ronny, Raina, Adrian and Liz ❤️ — from the moment we got there, as well as the INCREDIBLE location (close / central to everything!). CANNOT WAIT to hop on another train to come back to our now VERY FAVORITE HOTEL in CHICAGO!

Location was great, restaurants, shops and river walk were all within walking distance. Staff went above and beyond to make our first trip to Chicago a memorable one. Tony at check in was very knowledgeable about the different types of restaurants in the area and upon learning it was my birthday he upgraded our room “Thank you Tony!” That actually set the tone to what became a wonderful birthday trip. The hotel was clean , bed was comfortable and the coffee station was well stocked.

Enjoyed staying at the hotel .

Location was amazing, price was super reasonable, there was a complimentary water bottle station which was incredibly useful.

Room was on the small side, but honestly for the location and price it was completely fine. There was also some confusion about parking where we were told there was a $25 parking lot but when we got there it was $50, but given the price of parking downtown we were still happy.