Staff was very friendly, breakfast was excellent. Three elevators serving 17 floors were quick. Standard hotel room furniture and layout. Pool was fairly deep! Central location, walking distance to dining, Convention Center, the Gateway Arch, the whole downtown area and public transport. Felt safe because you needed your key card to access everything.

Room had a musty smell and some small water stains on the ceiling, one of them over the shower looked like growing mold ... Beds were too uncomfortable (hard) for my husband. Parking was an extra $30. In all, a little more than what I would usually pay for what I got, but you can't beat the location.

The location was perfect,we walked to the Arch, boar tour, Old Union Station, and City Museum. This hotel is also a few blocks from Bush Stadium. There were good places to eat within 5 blocks. We parked the car and spent two days exploring St Louis. Breakfast was included and included several hot selections.

The desk staff could have been more helpful, checked that we booked through a third party site, and then could not help with any of our requests.

Breakfast was plentiful and I didn’t feel rushed, plenty of room in the dining area. The arch view from our room was a nice touch

Parking was pricey and the immediate area kind of sketchy with homeless people around; I guess any major city in the US has that though. Police had a presence in the area hopefully to keep us safe. Parking lot was secure and I appreciated that.

Breakfast was great and lots of options, upgraded room view and ease of being picked up and dropped off. I like that we had space to load and unload our luggage rather than be close to the busy street with my children.

Colder juice at breakfast. Or more milk varieties. I cannot have dairy and having an alternative milk would have been good. There wasn’t a whole lot that was negative or what I didn’t like. Everything seemed to be great.

The staff was very accomodating and pleasant. When we could not get the thermostat to work correctly, maintenance was prompt to the room to take care of the situation. The room was very clean and had the "normal" room hotel amenities such as TV, coffee maker, mini-frig, etc. The room did not include a microwave. The breakfast was very nice for a hotel its size. It included omelets, sausage, waffles, fresh fruit, cereal, yogurt, juices, coffee, and milk. Was very impressed it was not just cold items. The parking garage was very secure. Had a hard time getting our room card to activate the gate to get in but we finally got it to work. The height of the parking garage beams was only a little over 6 ft tall so if your vehicle is tall, beware; it will hit the beams. Did not know about the $20/night charge for the garage until I read reviews for the hotel. Would be nice if the fee were included in the price and not be a surprise added on fee on our final bill. Was very pleased it was only a 15-minute walk to Busch Stadium and just a short walk to lots of good restaurants downtown on Washington St. Overall a great stay. Would definitely go back again.

The parking garage fee was an added expense that was not necessary. The place could use updating. Elevator had to have a key card to activate and sometimes this did not work too well.

it was very well located, made walking to attractions easy. the pillows were great room was quiet, with a great view of the arch heating and cooling system worked well staff were always friendly and professional

the beds were lumpy and uncomfortable the breakfast didn’t have much variety muffins were very dry/stale

Breakfast was delicious and the room had a beautiful view! We were on the 16th floor and could see the arch perfectly. The shower was also nice. We had pleasant experiences with staff every step of the way.

The amenities in the room were a bit lacking. We did not have hand soap or body soap. There was no vent in the bathroom, so the room felt muggy. Lastly, the windows didn't close easily, so we heard the sounds of the city for the whole night.

Manager Chris was the best. He immediately understood and took care of my issue of not being able to check in on time. He is very friendly and professional. The rest of the staff was very friendly as well. Location is perfect for attractions, and restaurants. Also walking distance to Busch stadium

Lots of noise from the street

The staff was very friendly and helpful! The pool had a nice view of the arch. The beds were comfortable and our room was large with a sofa bed to accommodate our third child. Breakfast was well stocked, even when it was busy.

Parking and getting in and out of the hotel lot was easy. We were always on the ground floor near the entrance, but there was a daily fee of $30.

Parking in the covered parking is not free. the room was clean very nice could use a bit of updates in the bathroom. breakfast was sausage, scrambled eggs, toast oatmeal ,cereal, etc.

having cold water in the sink would have been nice. a list of food deliveries in the rooms would be good. and a drink machine never found one.