I like the room i like how the balcony was spacious if it was the summer time we could sit outside and watch the outdoor pools that looks really nice and fun i like how the kids can be in the living area separate from the room the sofa-bed wasn't raggedy the bed wasn't comfortable but the sheets and the pillows were comfortable also the bathroom was spacious with the jetta tub was really nice and comfortable

The pool had children choking because it was way to much chlorine in that pool a lady and i had to pull our children out of the pool also it is the winter time i think the pool should have been a little warm it was really cold so i only got my feet wet my kids could barely enjoy it because it was really cold

Ocean front with balcony, comfortable beds, big bathroom. Concierge, Uncle Frank was a breath of fresh air. He was extremely helpful and very knowledgeable! He made us feel very welcome!

Couch was horrible, very uncomfortable. Didn’t like layout. Too dark in living room. Horrible upkeep- fingerprint smears all over elevators, food and dirt on floor and seat cushion pushed off of bench in elevator area the whole week we were there. Little things that would have shown attention given to cleanliness. Housekeeping only made one bed two times during our 7 days there. Broken screen door on balcony. Little things that make a big difference.

The hotel itself was located nicely around good restaurants and close by jolly rogers which was good for my kids. Its also nice that they have 3 pools total. 2 outdoor ones and 1 indoor , the latter being useful during rainy days. And when we got checked in, we had the corner suite which was so spacious and has a lot of storage areas. The view was outstanding as well since we had more windows to see the beach and ocean.

Not a total disappointment but I wish the pools and pool areas were more updated.

The suite: The full kitchen and living room, whirlpool tub, ocean view, bed was too comfortable. I slept😴 most of the first day there 😆 but well needed! I always say to me hubby when it's time for a getaway (hotel stay)... take me to the clouds (referring to the plush bed) and that I received!

The only thing I didn't care for was the rain shower head... if you're not wanting to get your hair wet, then it makes for an uneasy shower.

beautiful property/ ocean front/ very clean/ staff were wonderful couldnt be more helpful. had a problem with my door not opening and they called maintenance. he was up and had it fixed within 5 min. when i thanked him he said its absolutely no problem. thats my job. then he checked my card to make sure it worked. it was a battery issue. i trued to give him a tip and he refused. said buy your grandson a toy on the boardwalk!! what a great man

nothing

The staff was great. They were very quick to fix our light in our room, bring towels/soap, room service was fast and delicious and even helped call an ambulance for us when our 4month old was having trouble breathing at 4am. Beach was not crowded and very easy access. We loved the jacuzzi and rain shower. Our 2 year old LOVED the active pool. We were on the lobby level and the active pool was right outside of our patio (highly recommended) was very quiet in the rooms even with all the screaming kids outside our door. It was an expensive stay for 4 nights, but we would absolutely go back

Housekeeping didn't come one of the days, and it would have been beneficial to have more information on things like TV channels, where things were in the hotel, how breakfast worked, ect. Life guards at the active pool could be a little more strict

The room was amazing. We loved all the extra space, bathroom was a great size, beds were very comfortable, the deck was a very nice size. We didn't use the pool but it did look very nice. We only went to the beach for a few hours one day. (Weather was not good for beach). Staff was very friendly.

My only problem was the coffee cups are too small. (If that's all I have to say bad you got a great thing going).

I travel every year for my birthday to Ocean City, MD. This was my wife and I's first stay at Hilton Suite Ocean City, Oceanfront Hotel. This has to be one of the best hotels I visited after COVID or better yet that is located in Ocean City. The room was clean, beautiful, and more than what I expected. The view from the balcony was so nice. The staff were so welcoming and not intrusive, but available. I added a day to my trip because of the comfort of the hotel.

I did not want to leave.

My family enjoyed being able to walk out of the hotel and be right on the beach. We liked the water available by the garage to rinse off our feet. We also enjoyed the indoor pool (it’s very warm for being a pool). The outside pool is nice too, a lot colder. Loved that they have a Starbucks there! And the lady working was so nice. All of the staff was nice that we interacted with. The bathtub was a plus with the jets. LOVED the balcony!

We were disappointed that the kid pool area with the slides and hot tub were closed for the season. That was one of the reasons we chose this hotel (but I should’ve checked this first). The beds were not comfortable for us but that’s a personal preference. They were also smaller than we thought. I think the hotel should have signs up telling where things are so you’re not asking the ladies at the desk every time you’re trying to find things. Also, I didn’t like having to walk past the ladies every time we went to the beach and came back in. It would have been nice to have a different way out there so people wasn’t staring at you walking by with squeaking shoes. We didn’t like all of the trash on the beach outside of this hotel.

Location and facilities are amazing, as well as the staff.

Our pull out bed on couch had black mold underneath the mattress, as well as other weird Stains all over it. The front desk had someone come switch it and then gave us 50$ food credit. They also charge 50$ to check in early. However, it seemed as if my room hadn’t really been used in a while. There was a layer of dust on the bathroom counter.