The staff at the hotel was very friendly and helpful. The room was clean, spacious and had amenities that we needed. The hotel was close to a shopping center so there was close food options around. There were a lot of parking spaces at the hotel. Public transport to city center was also relatively close by. The gym had equipment for both muscle and cardio training.

The hotel was not directly in the city center so travel time was required. The room had older decorations but everything was clean.

The hotel was very comfortable and the rooms were spacious and well appointed. The breakfast was fantastic - lots of food options and the lady looking after the breakfast was so friendly and helpful.

The location was a little odd but it was easy to walk to the train station to get a train (4 stops) into Boston or to get an Uber/Lyft. It was nice and close to the airport via Uber. The area around the train station is a bit dodgy but not too bad. The area directly around the hotel had good shops and some cafes and restaurants for dinner. Paid a premium for accommodation as it was during Boston Marathon so value for money was average.

Staff was friendly and helpful. Public transportation ( Red Line) was about an 8-10 minute walk. Shopping center with Target, restaurants, etc was about 5 minutes walking. Have an airport shuttle that's $10/person and a quick trip to the airport. Hotel offers a "buy it" breakfast as well as a bar later in the day.

The free breakfast was a bit underwhelming. Cold cereal, packaged bagels and muffins, juice, coffee, apples and bananas, no egg option (even boiled) or toast. If you are offered that option, you might be better off getting the room a bit cheaper and buying breakfast in the Bistro, off the lobby. Really nice breakfast options.

- cosy and spacious rooms with comfy beds/matresses - clean bathrooms - daily cleaning, fresh towels and drinking water - staff/room service really helpful (requests via phone has been provided properly) - public transportation nearby - a lot of shops right next door - free Bath amenities

BREAKFAST: It’s a shame! you pay hundreds of bucks for the stay and for breakfast you literally get a bunch of trash. Everything is packed in plastic. it’s low-quality convenience food (e.g. disgusting omelette with a cheesish mess in it…). To be fair: we have a hiring crisis in hospitality and it’s nothing special to use plastic/paper plates and plastic utensils but when you pay this much money it’s unacceptable. We really did not enjoy the breakfast and we were shocked about the circumstances. We would appreciate if the hotel management take into account our feedback and adjust the breakfast.

Great location

Price, and lack of clear description with HUGE discrepancy between booking.com description and ground reality. For example, booking said breakfast INCLUDED. Front desk said NO !! Booking said (free) Parking available. Front Desk said $20 built in charge per night !! and so on and on ....

The hotel is about a 5 min walk to Andrew T station . Check in was efficient and friendly. Bed was very comfortable. Good choice for breakfast with yoghurt, bagels , bread, pre made omelettes, cereal, juice, tea and coffee (starbucks) with a nice lady overseeing it . Bed was comfortable. Hotel was quiet. They looked after my bag after checkout.

I don't have any complaints, would have been nice if the restaurant was had been open for evening meals which I probably would have had on the first night .

The staff were sooo friendly always had time for a chat or to answer any queries we had, also the location was great, so easy to get to Downtown either by the T or by Uber which was very reasonable

I have nothing negative to say so keep doing what your doing

The woman at the front desk when we checked in Saturday was outstanding ! She was very helpful and an absolute joy to have met. You have a great employee there. It was around 1 PM Saturday.

I thought the price was high but believe you jacked it up as it was graduation weekend. Walk from the T to the hotel was a bit sketchy. If you had a service from there to your hotel after dark I would consider staying there again. Assuming price wasn’t $400 a night!!

Great location lots to do

Grumpy guy that booked us in gave us zero info and restaurant and facility. Literally said do you have a car put this in the window and put your credit card here. Also they clean with something that smells like mens cologne.

everyone was soo nice and helpfull. There was 8 of us and we had no problem checking in or with anything else. But because of the location, I don’t recomend that girls and women go by themselves. There weren’t any problems, the feeling was just off.

the breakfast isn’t the best, and they close before their closing time.