The hotel is much better on the inside than outside. Rooms were clean and check in was easy. It was a nice stay but much more expensive than it should be. Not sure why is was so much other than maybe the location on river? One of our rooms overlooked the parking lot, above the place where staff smoke on break so that was disappointing. Our other room overlooked pool which was much better. The restaurant (which was not part of hotel) was good. Not awesome but very good. Staff was nice but kinda that “fake” nice and they seemed overworked and tired. Our girls enjoyed the outdoor pool!

Room overlooking parking lot above where staff smoke on break.

I did like how quickly the staff brought me a band aid for my granddaughter. And their pleasantness.

I didn't like that I was told Breakfast was included/ I paid extra for it to be included and now I've been billed for it. And spoke with the front desk prior to this and to the restaurant on this but it was still charged to my cc with my room.

We have stayed here many times. I love how you’re not inside a huge building and most (if not all) the rooms have a patio or balcony. It’s very pretty and the staff are always welcoming and friendly. We have no wish to stay anywhere else when we’re in Missoula.

It was a bit spendy when we stayed here in may.

The place is awesome. The location is great. Kudos to the staff esp to Carolyn and Cory. Carolyn assisted us, without hesitation, with room change when we requested to have a river view room. The staff at Finn esp Cory gave us the best breakfast (dine in) experience. All in all, great customer service.

nothing to not like

The location for our business trip was perfect. We really enjoyed the restaurant! The room was very comfortable and relaxing. we had a wonderful view!

I would have liked a microwave in the room.

This is an outstanding hotel in all respects. While the outside may seem somewhat dated, the inside has been remodeled and is beautiful. Large room, great food, excellent service and nice view of the river. The decor, furnishings and bathroom fixtures are much nicer than most hotels. The room was very clean and organized. Very nice restaurant and bar with an outside deck area.

Nothing.

Absolutely loved the first floor riverside room! Bathroom was fabulous.

Would have been extremely disappointed in the hotel for the price of not for the riverside room.

Swimming pool longer than most motel pools. Friendly staff in restaurant. Restaurant had nice view of the river. At dinner we watched people floating down the river on inner tubes. Very fun!

No towel bars in the bathroom, only one double hook to hang towels. So we used shower curtain rod to hang towels & washcloths to dry. We paid for "breakfast included" in the room, but be warned! Dining room said it's actually a $15 per person credit. BF menu was pricey so the credit would only cover oatmeal and coffee. Most all other items were more than $15.

Breakfast was good. Not included in the stay, but very good. We loved the small deck off the room that overlooked the river. A great place for an afternoon snack with a glass of wine.

The outside of the property is about due for a little maintenance. Fresh paint, a little updating, to match how nice the inside looks. The inside has been kept very, very nice and the room was newly updated and lovely.

The hotel is beautifully designed and the rooms are well-appointed. The bathroom is particularly spacious, which is nice if you have two people getting ready at the same time. This was also the comfiest bed out of our 4 hotel road trip. For dog owners, this place accommodated my large dog and the facilities were pretty easy to navigate with him. And, as always, the cookies are delicious although you might have to ask for them.