Courtyard by Marriott Reno

Room was well appointed, comfortable and clean. Lobby area and garden were pleasant spaces and it was handy having an in-house Starbucks. Staff were polite, welcoming and efficient. Nice, quiet location but close to the strip. Parking easy. Would happily stay again.

No room safe is bizarre! Having a reception facility meant a potential key to lose or forget, and sure enough I checked out with the key in my pocket before I remembered....Excessive single-use plastics with the room coffee machine unforgivable in 2023. Every cup wrapped in plastic and dated coffee machine with large cartridge plastic sachets - not impressed!

Staff were very friendly and helpful. The bed was extremely comfortable and our room was very clean. I could have stayed a whole day in bed due to how clean and comfortable it was. The pillows were the best pillows I've ever slept on! Price was one of lowest price in area, especially for quality of hotel you get. We will definitely be staying here again in the future!

There was no free continental breakfast offered. There is a small bar/cafe in lobby to order food if you wish. It may be the only thing that would cause hesitation for us to book over another hotel in the area. The location of hotel is a little difficult to find and we had to circle a few times when we got there to find the hotel.

Property was very nice. Great exercise room. Our first room had a water leak at the bathroom sink, so we moved to another room. I could not sleep as there was a constant humming noise. Had to put earphones with music all night. Got very little sleep. A manager did give me a few points on my membership. Property is very nice except for room issues.

Most all was good.

Breakfast choices were very good.

If the young gal on Sunday had explained to my son how the free breakfast card worked, rather than taking the whole card for a cup of coffee. When my husband and I came down, I let my son use my portion of our card for his meal, and I didn't eat! Seems unfair when we paid more to get his benefit....

my wife likes the breakfasts and its very convenient. the location is good and we really like the property. the staff is top flight! we are rarely disappointed with the courtyard marriott

we sometimes, but not often have to look to make sure the sheets are clean. once or twice this has happened so we check. not this time and we haven't had a problem at this property ever.

Beds were extremely comfortable, best I've seen in a long time. Definitely comparable with 5 star hotels. Manager helped me check in and was extremely helpful even though my reservation didn't show up properly. Courteous and polite is always appreciated when traveling and trying to check in late. Thank you!

Nothing I didn't like

the staff and facilities were outstanding. very clean and looked like recently renovated. very nice, almost family atmosphere.

the “swimming pool” was more like a large bath. not worth advertising as such. The position was great for my business but a bit distant from facilities and the city.

The breakfast was very poor. Not much selection compared to other hotels that include breakfast..

The room was listed a two (double) rooms for a separate sleeping area. It was only a single room with a double beds. Bookings.com and /or Marriott did NOT describe the room correctly.

I did not have the breakfast. It was a nice option to have if needed.

Had to hold the toilet handle down longer to flush efficiently. I also didn't like the room temp. It kept warming up during the night.

Clean, comfy, food on site, close to important stores…great!

They messed up my breakfast order, but I didn’t realize till after I got back to my room. I didn’t have time to go back to have it fixed :(