After a HUGE mishap with other staff charging my card MARK the manager and his WIFE were so understanding with my fustration and quickly made me feel comfortable with the situation. Letting me know that the charge would be reversed and it later was. They also refunded my 2nd night (they didn't have to) after finding out I couldn't stay for reasons nothing to do with the hotel. So in the end they made it so I would stay there again. The hotel was spotless and the breakfast was awesome. If I owned a hotel I would be so lucky to hire employees like Mark and his lovley wife!!!!! outstanding job....

location room was spacious and comfortable.

Breakfast was very limited. one day a big crew ate nearly everything before 7:30-8am. waffle maker timer didn’t work. Only sugar free option was Chex cereal. Worker said no one ever asked before. Bananas were old, on 2nd day the same remaining black one was still there. Staff does not always answer phone as they are sitting at long table in lobby instead of at desk.

Exactly as expected. Was a little skeptical about the reviews but was happy when i arroved. I am not picky about hotels. It's a place to sleep. Otherwise, we are out going to shows or exploring. Sounds like the other reviewers thought they booked the Ritz Carlton. You can't book a 2 star hotel and get mad that is not 5 stars. Be realistic, people. It was perfectly fine.

Nothing

The appearance of the lobby was beautiful. They took alot of time to clean . It was so clean everywhere we were..we dropped the instructions behind the entertainment center and moved it slightly to.get it and not one bit of grime or dust was seen

Nothing. No dirt..grime or anything ⁶

We stayed for two nights. The location was good, right in town close to numerous restaurants. The staff were polite and answered my questions. Room was clean. beds and pillows were comfortable. We used the indoor pool. It wasn’t anything special. deepest section was only 5 feet but it was good enough for my kids.

The only thing I didn’t like was the heater. We stayed at the end of November so we had the heat on. I’m a light sleeper and the heater came on frequently and was a bit noisy. My husband and kids slept through the noise just fine. But being a light sleeper it woke me up constantly through the night.

The facilities, room, friendly staff, etc. were excellent.

I thought the breakfast was okay, with good options including bagels, English muffins, waffles, scrambled eggs, home fries. The scrambled eggs (synthetic) weren’t good and the potato home fries were poor. Adding real bacon, sausage, etc. would help.

Reception area was bright and clean. Staff at the desk were welcoming. Our room was spotless with a very comfortable king bed. The following morning we took advantage of the free breakfast and the choices were great: make your own waffle, hot sausages, eggs & hash brown potatoes, bagles/englush/bread for toasting with butter & jam, cereals, fruit, milk & yogurt, juices, and the most important the coffee bar! We would definitely recommend choosing this hotel to stay in downtown Laconia!

Hotel is on the River great location in the center of Laconia. You can park your car and walk.

I have stayed at a lot of hotels through the years. The one downfall this location has is how much you can hear people in the hallway and in the next room. I was very surprised

clean, updated, included breakfast, very nice room

location was questionable. GPS took us through this alley that ended up in front of these old rough looking houses and did NOT go to the hotel parking lot. it was actually the next left into the parking lot.

Clean comfy beds spacious rooms nice breakfast friendly staff been here several times love it

Extra toiletries and towels stocked woulda been handy but cleaning staff helped out when we needed more