The rooms were clean, quiet and a nice view of courtyard. The breakfast was like a restraint, they had fresh eggs, sausage, potatoes, cereal, yogurt, waffles. Everything you could ask and it was amazing!!

Very good room for the price, compared to others in this area. We stayed here twice in two weeks. One king room and one double bed room. Both were great. Very clean. Updated and nice furnishings. Two chairs, an ottoman, a reasonable sized desk. One room had a larger than typical fridge with an enclosed freezer, other room had a typically small fridge with an open freezer section inside the top of the fridge. The double bed room had a small sink and cabinet in addition to the sink in the bathroom. Beds were average comfort. Workout room was adequate. A/C worked great. Breakfast had a better than average variety.

Magnetic key card lock was finicky; sometimes worked first try, sometimes it took many, many attempts. Workout room was hot, even at 7:00 am. Would have appreciated a fan. The first time we stayed, we had 2 separate rooms (for other family members) and we had to try 3 rooms to get one that didn't have a weird odor. The second time we stayed there we didn't have any issue with odors.

Staff was friendly and accommodating. Breakfast included make your own waffles, scrambled eggs, sausage/bacon plus every other breakfast items you could want. Well stocked and well maintained. Hotel is clean and bed was comfortable.

Very limited seating or gathering area in lobby or outdoors. I personally hate the fluorescent light bulbs in the guest rooms. Hotel has been updated since we stayed there 25 years ago but the lower lever hallways and rooms decor lack the vitality and ambience I expected at a BW Plus property.

Keisha P. is one of the greatest and she makes sure that you are comfortable and she really needs a promotion to be a head manager. the others do not care of your needs or not and can sometimes be very rude. Although I cannot remember the gentleman manager name he seems to care as well that is who needs to be the head manager they make sure to do their job but in a respectful and caring way.

The heartless manager Joakima and how rude she is not caring what you are going through even when you’re trying to be respectful of her and she makes you feel uncomfortable.

The front desk was very pleasant. Our room was nice, comfortable, and clean; even with a dog next to us, we didn't hear it while in the room.

I understand some hotels allow pets, so im not sure if there was a dog convention going on at the time. The hallways and lobby area had dog odor throughout.

Very clean - breakfast foods great, along with a person who kept the dishes full and was very helpful. The desk staff were very friendly and helpful.

Difficult to get to fm 440 when going south fm Raleigh. If not on the right exit road, one drives right by Walnut St.

All the staff were great and very friendly!

There seemed to be a team of young men staying. They were loud until I finally went to bed at 3am. As a night owl myself they didn't bother me, I was simply surprised. I can understand that some people will have been upset at the noise. I've dealt with MUCH worse.

clean, comfy, friendly and helpful staff. great location being near major highway for going to hockey game or downtown Raleigh.

breakfast hours were odd ending by 10 am. not really a complaint

Staff was friendly and helpful. Room was clean and nice. Bigger than expected. Will be making six trips within the next six months and I will book with them each time if I can. Ii enjoyed it.

Someone on my hall smoked a lot of weed. I personally don't care if u smoke weed, however I don't like the smell lol.

Greeted by one lady with braids. Amazing customer service and personality. The Second Lady with long twists. This lady added to our stay with Best Western. Providing an accommodation for my daughters and I. Excellent service!!!

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