I was very happy with my stay here for a few nights for work. The hotel was great, rooms were comfy. Ace at front desk was incredibly helpful with my never ending queries, and was an absolute credit to the team. I wish more hotels had folks like that. The pool was a nice bonus too, and was empty when I was using it. The sweets at reception are dangerously morish.

Be warned, this is quite off the grid so food options are a little limited, but I did have some joy with one app, the rest refused to work with a UK phone number which I was using.

Hotel room was good size, clean, and ready when I arrived. The location is easy to get to off I-70. The hotel staff I interacted with were all very nice and helpful. Room had automatic roll down curtains, which took a minute for me to figure out there was a control panel for them next to the thermostat. They were very nice as the thicker one was essentially a blackout curtain. A/C ran quiet enough, and kept the room cool. Internet was fast enough to stream video with no issues.

The only real issue I had, was that the parking lot is very small.

Convenient location., place is very clean, and hot breakfast is excellent Whisper quiet toilet seats...not so much on the room door..could've just been mine though. I have stayed here numerous times and it is consistently clean, orderly functional. Shout out to Ace., he is amazing as is all the staff.

Parking after 7 or so...felt safe that wasn't a concern, but alot of big heavy work trucks takes up alot of room., everyones polite about it all., but if they could increase that space some I think would be helpful

The breakfast was good. The attendants did a good job of keeping up on a busy Sat morning.

We were put in a handicap accessible room. For a tall person with back trouble this wasn't the best. No where to hang long clothes, a miniature ironing board. An oversized bathroom took away from the room size which made it a little cramped. I booked well in advance. I should have been asked or told about the room. The floors in the entry way were very dirty from Thursday night through Sat am. Someone spilled something an it was tracked from the elevators on. I know everyone is short staffed but this should have been given a little Priority since it was the first thing guests see. Ive stayed at other hotels in the area for a lower rate that I rated higher. Will check them out next time.

Location was perfect for us, close to lots of stores etc. Hotel staff was beyond incredible. Bed was super comfy and the pillows were actually great, unlike most hotel pillows. Hot breakfast is always a plus!

Toilet in our room was a little wobbly but not terribly problematic. The water pressure in the shower wasn't the best and the water itself is very over-softened to the point that we felt like soap still wasn't rinsed off after several minutes of rinsing.

Staff was enormously helpful, the room was very nice and clean and it was very quiet at night. There was a nice indoor swimming pool.

The microwave oven in the room was broken, but the helpful man behind the desk heated our meals and would even have called the maintenance man on Sunday evening to bring a new one. So in the end, nothing to complain about...

Staff,room,and facility,everything was exceptional. Variations in breakfast selections, hot(!) and cold was a welcome change. They applied my IHG points to my account even thought I used Booking com (another Express would not). Plan to stay here again.

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The whole experience was magnificent!!! Staff was amazing. The free breakfast was great. Don't worry if you forget any toiletries the hotel has you covered at no charge. If you forget your charging cube there's built in USB ports built into the wall. It was overall a great experience and I definitely would stay here again and recommend to others

The breakfast included hot food, a bit of a surprise, albeit a pleasant one. The room was clean and comfy, as was the facility in general. The staff were, with only one exception, consistently cheerful and friendly!

The shower doors were askew, leaving gaps to wet the floor. The walls of the shower were not built correctly, being clearly warped on the bottom right. The hot food on alternate days was omelets, as opposed to scrambled eggs the other days. Some folk, myself included, don't like cheese and therefore hate omelets! Having some hard boiled eggs on all hot food mornings would give folks a good alternative!

Loved the staff, on Sunday morning the breakfast was amazing and that woman kept it filled and worked quickly to keep up. The staff up front on Friday and sat evening were extremely helpful and for us anything we needed. The entire hotel was the best we have ever stayed at. Keep up the wonderful work

Nothing, everything was perfect