Extended Stay America Suites - Cleveland - Middleburg Heights

I like the peace of mind and view and the staff very helpful and welcoming

Breakfast times and different types of breakfast could work and not the same things for complimentary breakfast.Maybe switch it up a bit. Also,the payment process for extended stay accommodations for monthly or more than 14 day stay individuals. This was not good you still need to pay for upfront week portions except for the month. This is not good for those who may use this accommodations for living and need this relocation for work if there employer is not helping with the accommodations.

Room was very quiet.

Kitchen utensils; coffee maker, knives, spoons, forks, plates, cups, and glasses, had to be asked for at front desk.. Not kept in the room. Staff originally tried to give us a double queen room with no living room area on third floor,, but our single queen bed was only available on first floor only.

The bed was very comfortable. Room was cleaned well.

There were a few things that I would change. The refrigerator was on the side close to the bed. It was loud whenever it turned on and off. Also if you have a kitchen in the room. Why isn't there any dishes or silverware to be used.

Staff is extremely friendly and helpful,in a good area and was exactly what we were looking for. Is in walking distance to places to eat, gas stations and a store

No exhaust fan in the bathroom and could have been a little cleaner

The staff was amazing I was there for a concert they knew exactly who it was the room was comfortable and clean exactly what I needed and it was an easy check in and out

Nice size accommodations for traveling family- big living space, full kitchen with loaner cookware available, and staff was helpful.

The price was a bit expensive for one night. The advertisement also stated complementary breakfast but it was not serving it during our time at hotel.

Convenient location. No riff raff renters or people hanging outside like some other area hotels. Clean and we'll kept, both inside and out.

Heavy incense or air freshener smell in 313. Guessing the prior guest used lots of incense or the cleaning regimen after a smoker still lingered in the furniture.

The location is awesome. Rooms are clean, close to all the places I wanted to go, a brewery/eatery within walking distance.

I would have preferred that the higher speed internet be included.

The rooms were clean very nice loved the kitchen

Only thing honestly is the door that lead into where we was staying wouldn’t work half the time

The facilities were clean!!! Most of the staff were hard working and easy to deal with and very polite!!

The staff at certain times were difficult to deal with and hard to understand!!