I had a previous hotel booked and felt so uncomfortable that I had to switch. I'm so happy I picked the AC Hotel. Immediately I felt comfortable and safe. The staff was so cheerful and informative. The room had music playing as I walked in which made me smile. It was clean, warm, comfortable and modern. A beautiful room with a central location to Downtown Portland. We walked to the mall for shopping, coffee around the corner and dinner down the street. Valet was super quick and helpful as well. The only downside was parking but they made it easy and swift, so I didn't have to worry about the safety of my car. Couldn't be more thankful for this safe and comforting hotel.

The parking situation wasn't ideal. Having to pay $50 for valet or worry about street parking. Wasn't a fan of paying that price but the attentiveness and friendliness of the valet staff made it worth it!

Loved the minimalist design of the rooms and building in general. Very clean (no carpet, hooray!) and everything looks new. The room didn’t have a good view but we got early check-in and later check-out.

The location was great for shopping—but perhaps not the best for restaurants (Pearl District has better ones).

The room was lovely - very simple decor, but sophisticated and well laid-out. The cleanliness was impeccable, and the furnishings (bed, sofa etc) were extremely comfortable. The main bar in the lobby was a nice feature and the layout was generally great. The staff were professional and efficient.

The shower feature was somewhat difficult to figure out - we couldn't get the waterfall function to work and there were no instructions. The valet service was very convenient, but rather pricey considering the overall parking situation in Portland.

The rooms were clean and spacious. I like the hardwood vs carpet. The gym facilities were great too. I specially liked the hydration stations. These should be in every single hotel. Staff was very nice and helpful.

The only thing is that it was noisy. I was woken up each morning around 5 am with street noise. Thicker windows would be great or noise cancelling machines.

Great stay at the AC Hotel. Lovely hotel with a wonderful location. Easy to walk to numerous places that we wanted to visit. Terrific to be by the river. The room was lovely.

View of the AC units wasn't the best but that's ok.

My second stay at the AC... the staff are always very nice and attentive... the rooms are modern, clean and well kept... located right downtown, close to just about everything... The bar is staffed by friendly, helpful bartenders and the prices are reasonable...

The hotel bar could be open before 5pm for us thirsty travelers... Unfortunately downtown Portland is getting dirtier and dirtier upon each visit...

Nice clean hotel with large comfortable rooms. the staff were really friendly and helpful

Sadly downtown and Old Town isn’t a great area. This hotel was just on the edge though so not the worst area but not the best either. it is quite close to the station though and he’s good bus links so a good base

The room is spacious and clean. The hydro station is great.

There's no parking structure for hotel guests. It's either valet or self parking at a nearby public garage. Not enough parking space for loading luggage.

Valet was absolutely fantastic, though at times it felt like they were overworked. Front desk was very friendly and helpful. Pet friendly. Location pretty good, could walk everywhere. Lots of people walking by thanks to Luc Lac nextdoor, so felt quite safe for downtown

Not obvious at first, but had lumps of hair / dust on corners. Would have expected better cleaning. I think I was supposed to get a free booking.com upgrade to King + sofa bed but got the regular 2 queen instead. Didn't really mind so it was okay, but if you're someone who cares you should definitely double check.

Room was nice and clean, location was great staff was friendly. Work out room was by appointment allowing only one person in there at a time

Free wifi was unsecured, and you had to pay for secured wifi. At this price of a hotel room that's ridiculous for something that you can get at your local Starbucks. No other issues