Staff was amazing! Front desk staff memebers Yasmeen and Terri were fantastic! Breakfast was well-stocked and comfortable. The floors all require a key-card to access. Parking is gated and overseen by an attendant. Location is great; it is tucked in a corner alongside the bridge to New Jersey, the river, and the expressway. I was concerned about safety, but it was perfect--somewhat remote but still accessible, pretty safe, and walakable to the historic sites.

Directions to getting there are a little tricky. We missed the turn and ended up on the bridge to Camden, NJ, which cost us a hefty toll and took a lot of time to turn around in the always heavy traffic.

Very beautiful scenery and the staff was very very professional and very nice to me and my family

I was using my cell phone, playing music and Security knocked on my door and said that my music was too loud and I needed to turn it down but I don’t believe it was Security. I think it was a stranger trying to come into my room very strange, because when I called the front desk they didn’t have any information about annoying noise on my floor I don’t believe it was the staff or if this actually took place you have weird people everywhere and we all must be very careful and mindful of those things 

Great location near the waterfront that was close to many attractions. Did a one night stay to see a concert at The Freedom Mortgage Arena. Easy access to the Philly waterfront and ferry that will take you across to Camden. Breakfast was surprisingly good. If you have kids, they will enjoy the automatic pancake machine.

Extra charge to park. If I book a room, I should not be charged extra for a parking spot. As others have commented, hotel is near multiple busy roads so it is a little noisy at night. I grew up near a busy street so I didn’t bother me. It is to be expected because of the location.

We liked the location. It was very easy to get to off of I-95. The lobby and breakfast area were attractive and spacious. The breakfast had many choices and was well stocked throughout the entire breakfast period. Check in and check out were easy. The staff was excellent. Everyone we came in contact with was friendly and helpful. Parking was available in a parking lot immediately to the left and behind the hotel. We had no problem getting a parking space. Parking cost $32 from check-in till 4:00PM the next day. Your room key allowed in and out privileges. Your room key also provided access to the room floors, and you just touched the key to a plate above the floor buttons to go up to your floor. This was unnecessary to go down. We had a room with a king bed. The room itself was comfortable and clean. We did wish it had had a microwave. It did have a K Cup coffeemaker.

I found the pillows to be too soft. I have back issues and they gave me no support. Also the traffic noise from our room was loud overnight. Next time I would spend a little more for a river view room.

The staff was pleasant. I was able to get an early check-in upon request so I could log in for my meeting on time. Unlike other properties I searched, the parking was on site and relatively inexpensive. Free cookies and water was provided in the lobby.

I was looking for drink options in the evening; mini bar or vending machine. There were none on-site. Next time I will know to BYOB.

The room was fine, there was a coffee machine and also some coffee capsules were available. The location was nice and close to the city center.

It was very strange that they asked for a deposit when I checked in. I had already paid my 2 night stay, but they authorized my card for 100 USD. I have travelled a lot, in many places around the world, and this is the first time I experienced something like this. I guess the money will return to my card in a week or so. I didn't like that in the breakfast the plates and the utensils were all single use ones, so everybody was throwing them away when they were done. Why were we creating so much garbage? Also, although the location was good, I didn't feel very safe returning on foot at night and I used taxis.

The location of the hotel is perfect. It was very accessible to the main attractions like the liberty bell and reading terminal market. I was amazed to see how close the location is to the pier - walking distance. The bridge looks beautiful at night, and I enjoyed walking around. The room was very clean and a decent size with a fridge. The staff was also very kind and the interior of the hotel is pretty big, well maintained and beautiful.

Parking is an extra charge of around $30 per night. The room rate is already expensive so would have liked if parking was included. The bathroom was ok. It was clean so I was content, but nothing fancy as compared to other holiday inn express hotels I've stayed at. I wasn't a fan of the breakfast. I felt it was really limited also compared to the other holiday inn locations. I also experienced a lot of highway noise at night which prevented me from sleeping in addition to the uncomfortable bed.

This was the best hotel experience we ever had!! We felt very welcome and everyone went above and beyond to make our stay special. The room was awesome. The bed was super comfortable and the shower was incredible. Then to top off this awesome room was the best breakfast I have ever had in a hotel. I highly recommend this hotel!!

There was nothing we didn't like. It was awesome!

I loved the location, it was in a really cute area across from the water and a ton of restaurants. It was clean, the staff was so friendly and even though we only stayed one night, we felt really safe and enjoyed our stay.

the parking isn’t free, which for someone who is staying one night $32 is a lot. we also booked a king room that we didn’t receive and got two queen beds. otherwise no major complaints!

We loved the fact that we could walk to all historic sites from our hotel. It was just a couple of blocks to the Liberty Bell, Congress Hall, etc., and we felt safe walking there. It was also ideal to have parking right beside the hotel with "in and out" privileges, as we met friends for dinner in a Philadelphia suburb one night during our stay. I also appreciated the additional security to get into the building and the added security to get onto individual floors once you were inside the hotel.