Room is clean and staff are friendly.

WiFi is terrible.

Great breakfast and friendly staff. The room, common areas and parking area felt clean. Great location - it's between Downtown and a small shopping area near Kohl's and Best Buy. Getting to the other shopping areas was easy due to the hotels close location to an exit on the interstate.

We visited on a busier weekend with an event in town. The water system on the hotel had a hard time keeping up with hot water demands. At 8 AM the shower had a hard time warming up and stayed lukewarm. We woke up earlier the next day (before 7 AM ) and were able to have hot water. The water pressure in the shower could also be a little better, but over all the stay was great.

Good location as it is walking distance to downtown Rapid City. Breakfast is ok, but I wish they varied the menu daily. The bed is comfortable and the room is spacious.

My credit card information was stolen after staying in this hotel. To my surprise, there was a fraudulent charge of ~$600 on my card by another Wyndham hotel located in Kansas City even though I have not yet visited that city and never stayed in that hotel. I had to cancel my card through the bank because of that. It caused me a lot of stress.

The pool area is nice with plants, tables and shades although it is inside. The pool is bigger than I thought which was great. the kids had a lot of fun. we had so rooms to connect with my parents and it was great to open the doors that connect the rooms.

The sad thing is the bed mattress was too soft. They also didn’t have milk with cereal for breakfast. So we had to go buy milk and cereal for my kids to have breakfast. They also didn’t have any bacon, eggs or sausage. They have space for it as the breakfast area is big but their breakfast was handicapped.

The bed was one of the most comfortable beds I have ever slept in. The hotel was very convenient to everything we wanted to do. The staff was very friendly and helpful!!! Our room was really clean and spacious!!!

The breakfast was pretty limited. There was only one person working in the room with free popcorn and free beer and wine. There was a tour bus staying there, and although the young lady was working extremely hard there was no way she could keep up with the crowd.

We stay in a Royalty Suite, Beautiful room, big. Everything you need and super comfy and spacious.

To be honest.....the room not was clean enough! The Jacuzzi was dirty when we filled w water and no room service to be kinda expensive ( almost 500 for 2 nights) you expect everything extreme clean. And not even ask if we need new towels etc.

I liked being able to have breakfast before we left for the day. I liked how they cleaned well and restocked our towels. There was also plenty of towels at the pool so we didn't have to worry.

Just wish there would have been a little more variety at breakfast, it was the same thing everyday. Also there were a few kids our first night that kept jumping in the pool. I know there is nothing you can really do about it.

finding out when we got there that 2 cars were broken into the night before

good value. Included breakfast is always a good thing, but it was crowded no good place to sit at times and they kept running out of items. I appreciate that pool and hot tubs were in working order. I hate places that don't have their hot tub working and or don't communicate that on their website.

the crowd at breakfast. You may have to expand the facilities or add seating/serving areas.

I have never stayed in Wyndham but went by previous reviews. We were in 2nd floor which was so perfect using door in back no need for stairs or elevator. I have difficulty walking so this was great. We did not use any room clean up during our days there. It was just the 2 of us and we are tidy! The room was also really quiet - although because it was pretty- summer season I’m not sure the hotel was full- but quiet is perfect. Some loud young women in hall one night which came right through our door but short lived. Another nice thing we had requested to be on main floor if possible- and got a personal response for that request. Appreciated that!

I hated the TV- even though there was a paper guide (appreciated) there was no way to know what you were watching and some channels listed (example) the stations with 00.1 impossible to get- or at least we couldn’t! Marriott has best TV programs- just like home! Breakfast was not so great- but I get why it is easier for a grab and go- most hotels now which we have stayed in have started up breakfast which gives you more variety. Maybe a piece of fruit instead of muffin AND granola bar. We did not eat microwave burrito- in fact took them out of our sacks and left on counter.