This hotel is located minutes of walking to the Beale street, by the FedEx arena. However, it is soundproof and we could sleep very nice, without hearing all the music and dancing from the Beale street. Is super clean and nice. High quality toiletries. Comfortable mattress with high quality sheets. We will come back!

The restaurant downstairs is nice and clean but the service is super slow and not very professional. Our waiter came back came back first to tell us that they are out of orange juice. After 6 minutes of waiting for our food, he came to let me know that they are out of eggs. after another 5 minutes, he informed us that they are out of potatoes!!!!! very disappointed!! My advice will be to eat breakfast at nearby restaurants.

The location was nice and the room had a great view. I liked the bathroom layout. The water had good pressure.

One of the elevators was broken which caused a lot of long waits to use the elevator. I also would have preferred a refrigerator to the minibar. The description made it seem like breakfast was included in the stay. Breakfast was for sale which is not the same as “breakfast included” as described.

Everything about this hotel was great from the valet ( which I didn't use but they were nice), the front desk, to the housekeeping. The front desk was very knowledgeable about the things that are going on in the city.

I didn't like the fact that I wasn't told about certain amenities. One of those things was the extra refrigerator for my room that I could've used to keep my things cold that needed to be kept cold like any leftovers I had.

I really love the location of the property. I loved how easy it was to enter into your room. When we came into the hotel, there was always friendly staff ready and willing to help you.

what I didn’t like about the property was the gift shop it’s not easily accessible during late hours. There’s also no microwaves or refrigerators in the room.

The mattresses need to be switched out they had big indentations in them which killed me and my husband’s backs! We left a day early! Probably won’t visit Memphis again! The bartender was great at making drinks and pleasant once you got her talking

I feel like the staff at the check in counters weren’t the friendliest! The valet people were decent!

We enjoyed our stay...1 night. They only thing I can point out is the lack of help unloading our baggage. No luggage carts. Waited about 45 minutes for one, with constant assurance from the staff they would bring me one as soon as possible. Never happened. I located one myself and my wife and I Unloaded our luggage and took it to our room . The thing that impressed me most was the friendliness of the staff even when they weren't (or couldn't) help.

Beds were comfortable the bathroom was nice and big T v was nice size the location was the best right around the corner to all the activities that the best didn’t have to drive to anywhere !

Wish they had free breakfast would have been nice other places have it and cost less to stay at but we did enjoy the one we bought price wasn’t to bad

Everything was fine an offer of breakfast would have been nice.

We had brought food in but there was no where to put it. The refrigerator was packed with drinks which we did not purchase. The door to the refrigerator should’ve been on the left side to get better access to it.

location

only one elevator working long line to get on it stops on every floor car valet checking out make sure u call early to have your car ready or u will wait up 30 mins to a hour

Great location to walk to Beale street. Room was clean, spacious and conveniently located near the elevator. The staff was super friendly and helped provide recommendations of things to do. I felt very safe at the hotel! Coffee shop located right next door. Lobby bar had excellent live music.

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