snow storm when we were in Memphis but the hotel were keen to ensure we knew the situation and gave us flyers for delivery service etc. They had their team stay overnight to ensure there were staff the following morning. Slow service but that was to be expected and they delt with the situation well. All staff were very friendly and helpful. Gym was a good size for a hotel and the breakfast was good. Room was okay size but clean and had everything needed. Location good and everything was walkable, even with the snowy weather.

Quite expensive for what it is, assume that is due to the location of Memphis.

Modern & Clean property in great location (across from Peabody) and 2 blocks from the over-rates dirty Beale Street. Lots of dining options close by. Secure parking garage (much needed in Memphis due to break-ins & car-jackings). Happy Hour specials weekdays (but we went to the Peabody for their $5 HH drinks on the weekend). Mo room cleanings which we didn’t mind but only 2 towels for duration so you had to hunt down the cleaners for fresh supplies.

Charge for parking $32/night (cheap for area tho plus valeted). No guest laundry. Rooms on atrium were quiet but nothing to look at, rooms on Union Avenue very noisy especially on Wednesdays due to M/C burnouts.

If you select this hotel in Memphis, you will be greeted by a wonderful staff. I must point out that Ms. Ida and Ms. Daisy are lovely people. Very helpful and kind. The hotel also arranged for a car service owned by another wonderful person, Ms. Gwen. She called me and assured our pickup and for our safe return.

This was our first time in Memphis (my daughter's competition - RAW Nationals). We were not very familiar with the town and we had to walk 1/2 mile at 4:30AM to the convention center.

Arrived on an early flight from Chicago and were able to check in to our room earlier than advertised which was greatly appreciated. Reception staff were incredibly friendly and accommodating. The room was very clean, modern and had all the amenities we needed, even a Nespresso coffee machine. The hotel was ideally located in central downtown within walking distance to all major attractions and sights. The hotel has bikes that you can use for cycling around the city at no extra cost. These were great and allowed us to get over to Mud island and further afield. An amazing stay overall and all staff incredibly friendly, would definitely recommend if you are in Memphis!

Very modern and attractive.

I really liked that it was close to Bourbon Street and other restaurants. I enjoyed the on site restaurants as well! Drink was amazing

Because it was on the corner, and valet line is long and you couldn’t self park. I found that hectic and not safe- Risk of getting hit by another vehicle. Asking for towels at desk instead of calling and have them brought to room

The place is modern and well appointed. It does have some wear and tear in the rooms. But the room was comfortable the bed was great and it was clean. Frank the valet guy is fantastic and will take care of you from taking your car to recommending and even calling somewhere on your behalf. The location is great.

The rooms have some heavy wear and tear. There was only one receptionist when we checked in and the line was very long. Otherwise no complaints. Would stay here again.

The room was set up nicely and ve6clean. All of the staff was very friendly and out going.

A microwave in the room would have have been nice. We always brought food home after we ate out.

Location. Cleanliness . Staff excellent . Breakfast excellent . Beautiful room . Molton Brown shower gel, lotion, shampoo and conditioner = unadulterated luxury . Excellent shower .

Delays at breakfast time also Bit expensive and charged for extra coffees . No parking and expensive for Valet parking . Quite a fuss made of Hilton members but I was unable to find my number and as a result felt I was treated less favourably . Booking through a third party , booking.com may not be the hotels preferred provider .

The staff were very friendly and accommodating the best staff we have had at a hotel , location was perfect for most things you want to do. I would recommend staying here anytime. Great Hotel.

Have nothing to complain about.