The downtown location close to shops and bars/restaurants which are a short walk away was excellent. The room was very spacious. We didn't eat in the hotel so can't comment on the food. The Taco restaurant on the corner of the hotel looked good but give yourself time as it isn't a fast food outlet. Enjoyable stay so would recommend.

Our room was overlooking Cesar Chavez street which had fairly noisy traffic all night. A lakeview room might be quieter. The bed is quite low which wasn't a problem for us but worth considering. Prices were high because Formula 1 were in town so at other times of year it is probably better value.

The staff were incredible and extremely professional. Had to check in early which the Brian West; absolutely phenomenal made it seemless and was incredible friendly. Hannah at front desk also helped when had minor issues on day two with my air conditioning; Texas heat will do that to any ac, the team's engineering got it fixed in record timing. Also shout-out to Ana in housekeeping. Overall fantastic team and very helpful. And the view from the townlake suite is breathtakingly stunning.

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The staff were incredible and extremely professional. Had to check in early which the Brian West; absolutely phenomenal made it seemless and was incredible friendly. Hannah at front desk also helped when had minor issues on day two with my air conditioning; Texas heat will do that to any ac, the team's engineering got it fixed in record timing. Also shout-out to Ana in housekeeping. Overall fantastic team and very helpful. And the view from the townlake suite is breathtakingly stunning.

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- Good location for exploring Austin and great location for the Congress Bridge bats. - Pool area is lovely although there don’t appear to be staff collecting empty drinks/discarded towels so pool area could be more presentable. - Amazing Mexican cafe within hotel serving juices/smoothies and food.

We went up to the hotel bar around the time of the bat flight only to be told that the bar and restaurant were fully booked. This was disappointing as we had not been told that as a hotel guest we would need to pre-book.

Staff were really helpful. We were staying under two consecutive reservations, and the front desk did what they could to simplify that for us, and keep us in the same room the whole time. Even had a great view of the state capital. One of the best taco places in downtown, Veracruz, is right off of the lobby. And the Congress Ave Bridge, the one with all the bats at sundown, is right behind the hotel.

I really don't get the point of the convoluted, two-tier design of the bathroom countertops (attaching a photo). It reduces the usable space, and its easy to place things down wrong on it. Water also ends up pooling behind the "plateaus". There is technically a mini-fridge in the room, but it's so stuffed with minibar items that we could barely keep anything else in there. The windows let in a lot of street noise - we were 12 floors up, but could still hear just about every car go by out front. Also thought it was odd, that on hot & muggy days with the AC running, they've got multiple fireplaces going in the lobby for "ambiance".

Restaurants were great. I loved the pool. The ambiance and decor of the hotel.

A supervisor double charge my room an extra $829. Staff member wasn't helpful at all. All she did was give me $100 food and beverage credit 🙄. I'm glad I checked my account,while traveling on vacation you want that financial security. I told my friend and she checked and she was double charged also. I don't know what shady stuff they are doing but stay away from this hotel.

Great restaurants on-site: Arlo Grey and Veracruz Naturals were awesome. I appreciated the in-room espresso maker and beverage fridge. Room was spacious and bed was comfortable. Linens were clean and the full-length mirror was a nice touch.

The windows were not very sound-isolating, I could hear the traffic outside, despite being on the 12th floor. The pool looked a little green, but it wasn't great pool weather, so I did not use it. The espresso capsules in the room were very weak; needs to be stronger.

The staff was very nice, I came on my birthday and they added a nice touch with a hand written card and cookie, and gave me a great room in a quiet area and a lovely view of the river. The gym is also quite nice and I had decent Mexican food in the hotel. It’s centrally located.

The only thing is that the pool was slightly less nice than I thought, as you can see the highway/main road from it, I’d expected more isolated. Otherwise I really enjoyed my stay!

Gorgeous hotel, beautiful room and very modern and spacious bathroom. Friendly staff and Alfreds coffee was a great plus too. The location was probably the best part about the hotel. Valet expensive but friendly and quick.

No smart tv, so no way to watch Netflix or similar. There was one closet next to the bed that couldn’t be fully closed and the automatic light coming from it was therefore on all night and visible. The pool area smelled… interesting. We encountered the same smell later on that evening when looking at the bats on congress bridge. Which the pool was located to very closely. So thats probably what we smelled. But, all in all, these shortcomings were very minimal for us since the stay at The Line was so amazing.

The hotel was hip and definitely a popular place for gathering people. The decor provided a sense of fun and chic. The location of the hotel was perfect for being downtown for dinner and music as well as having direct access to the path along the lake. The P6 Bar was outstanding with great drinks and food as well as a comfortable spot with great views. Our lake bridge view room was one of the best rooms we have stayed in with lots of space and amazing views of the bustle below.

The valet staff was hit and miss. Is there a rule of no longer helping with luggage. Upon arrival and departure we handled our own suitcases. What's with that? We had money ready to tip the valet when we were leaving but he basically took his time getting our car to us and then didn't even lift a finger to help with our bags. Housekeeping needs to work on being more consistent with a checkoff list. Coffee cups were missing after one service then we were missing one face towel and a hand towel. We were given water when we arrived and housekeeping took my bottle that still had water in it. Upon arrival we had a makeup towel and then the rest of the stay we never got another one. The Kleenex box was empty and it was never replaced.