I like the decor, close to the location I was visiting. Beautiful and clean, nice friendly reception staff

Didn’t like that I have to request to clean my room. Rooms can be cleaned every other day at the least. I missed my breakfast and when I went down to breakfast it was too late, they couldn’t even offer me a snack rather the staff pointed to a fridge where I can buy snacks and yogurt. Some complimentary snacks would have been great. I waited 2 hours for the hotel driver to pick me up from the airport, didn’t know the right location I was meant to wait, should be clearer instructions next time.

the convenience of location to local restaurants. The pool was great! And the price for one night stay. The front desk staff were amazing, even as busy as they were at 4:30 with folks checking in.

Only one Elevator worked, took 5-7 mins to get to lobby, and or to our room. The ice machine on 4th floor wasn’t working. Went down to 3rd floor and it wasn’t working either. I informed front desk of all these issues upon checking out.

I have stayed here many times. It is my FAVORITE Courtyard location. Staff are always helpful/cheerful. Bistro is ALWAYS open. Room is always ready even if I'm early. Ya'll have the noise reduction figured out. Never hear an airplane in my room. Other locations, can hear simple car traffic ;-(

Can't think of a thing.

Very clean and modern feeling, super convenient to the airport and two Texas staples (Waffle House & Whataburger). Great shuttle to and from the airport and affordable Ubers into the city from this location.

Depending on which signage in room you look at the phone or the door the checkout times vary between 11am and 12pm. Also mentioned a 12pm checkout on booking.com so we were confused when housekeeping came knocking. Front desk understood the confusion and took care of us with a late checkout upgrade!

The beds were very nice and very comfortable. The staff was pleasant . After a stressful day of flying and getting stranded in DFW for the night overall , staying here was a pleasant ending to an otherwise awful day .

The food that I got from the restaurant was mediocre and charging 6$ for a bottle of water is a bit ridiculous.

The location was perfect for our early morning flight the next day. It's convenient being able to park our car at the hotel while we were away.

I honestly don't have anything negative to say about this hotel. It's one of our favorites.

The location was great, clean rooms, friendly staff and welcoming lobby.

The parking was horrible. I had to park far from the hotel because of no parking available in an area with lighting. That was scarey! I assumed this was because of a large party going on there and some of the delivery trucks took up several spaces.

The hotel is very nice, with amazing staff that helped me a lot. Very close to the airport (with airport shuttle) as well as within a walking distance to the large mall. The city of Grapevine nearby make it even more enjoyable. Gym is also nice.

I liked the cleanliness of the room, the gym and the location. The gym was spotless and well equipped, including clean towels at the door.

I did not like the fact that there are no housekeeping services at this time. Housekeeping does not enter the room, to clean, until after guests checkout. Therefore, in order to replenish toilet paper and towels you have to go to the front desk. Dirty towels must be turned in at the front desk. However, I will say that upon arrival the room was immaculate.

very friendly front desk staff and other staff as well

There wasn’t anything that we didn’t like about the property.