It was close to the airport. The bathroom was nice and clean. The hotel is clean and is in a nice area.

I chose a hotel close to the airport and at a good price, because I had an overnight flight. The person at the reception was really nice and polite. Even if the hotel was clean and was nice, I would highly recommend giving a fresher look at the inside facilities, painting, rugs, investing in new bedspreads, sheets. My bedspread had a hole, the furniture at the lobby had old and worn material. Changing these details would give the hotel a better position. The hotel has all the potential to do it. The breakfast area is nice, but the same, I recommend other colors, painting, a fresher look, and adding perhaps some fruits, other choices of healthy food, juice, breads etc. All that I'm saying is to help you to improve.

Staff were nice, welcoming, and pleasant. Not too noisy

I thought the pool looked suspect. Caution to swimming....Light bulbs were out in my room and the phone did not work. If I were staying longer than a 6/8 hour sleep, the rating may have been lowered. The question was " How did the accomodations work for me?" If needed a one night, rest my eyes/ head,, wash,, and get up sign out. Hence, for me, it was GOOD. So my rating is Good. ( I will say, the management could invest in new curtains) It's really clean, however, appears slightly raggedity

The hotel was very clean and nicely laid-out! The wifi was strong as well! I stayed at this location for Weebcon 2023 and it was only around 8-10 minutes away, as well as very close to not only several restaurants and fast food joints, but also Starbucks and Office Depot! Perfect for a cosplayer/vendor who may need a little extra help before the convention! The staff was lovely and accommodating!

The only downside was that the lobby was under renovation when I was there, but that’s all that disappointed me (because the dust kept setting off my asthma).

I like the fact that they answered the phone & helped me by giving me an iron to straighten my clothes for a very important interview with American Airlines …. My First hotel choice didn’t have an airport shuttle and was stuck at the airport for 3 hours…. I called and management took care of me personally from booking to transport and even made sure I was ready for my day with breakfast and transportation back …, i would book again & ℹ loved the smoking section

I liked everything, it was clean 🧼 & friendly… Never 👎 know who needs a room and they came to my rescue…. Thank you 🙏 all

The place, shuttle, breakfast, drivers ,the dtaff overall was very accomodating. I have looked at other places many times and i was so glad to have booked this place. The manager was understanding. I would highly recommend this place or God willing i would be able to stay here again.

I have read so many complaints but i am.happu i didnt listen to it. But instead experienced the wonderful staffs customer servives . The place is clean and everything i read is opposite . For people out there, dont believe the negative comments. We were all glad we found this place.

The free shuttle to Gaylord was the reason I booked this hotel. A few nights we had to wait a long time to get back to the hotel, but the drivers were very nice. The hotel breakfast ran out of syrup and juice but otherwise acceptable. Room was also acceptable. The manager did help us book an additional night and was very accommodating. Overall, a very pleasant stay and would stay here again.

Make sure enough supplies for breakfast when hotel is fully booked, especially during conventions at the Gaylord Resort. The room was acceptable, but the mattress needed to be replaced. Thanks,

The breakfast although simple but it was very fulfilling for us. The hotel is also a walkable distance to salt grass restaurant just outside the hotel if you have a steak craving to fix. To go to Walmart by car is only about 10 mins away. Overall we are very satisfied with this hotel both the room and especially the location. Would definitely stay here again the second time!

We enjoyed that this was close to grapevine shopping and Christmas events. We slept well and had what we needed (except for any real gluten-free options for breakfast), but coffee in teeny tiny cups was good. Overall, convenient and satisfactory and we would return.

Breakfast could be better- a hard-boiled egg would be great to have as a gluten-free option. Better coffee cups too.

Was clean, comfortable, and affordable. We were able to bring our dog with us. Was central to everywhere we needed to go.

They were doing some remodeling and didn't say anything. We were not bothered by any loud noises, but sometimes, there were some smells.

Great staff members and quiet room. I could arrive earlier and they provided earlier checkin and dropped off at DFW airport, which fitted my need as I needed to rest before new flight of 16h!

I would reduce the quantity of waste generated just in the breakfast, everything was in plastic or foam material. I imagine how much trash they produce every day there. Introducing a washing machine would be easier and better for the environment.