We have stayed at the Crowne Plaza many times and will continue to do so. I have frequent doctor visits and the Plaza is our go-to place to stay while we're in town. The facility, the staff, the rooms, the pool, the restaurant....all about as perfect as one can expect.

The beds are very comfortable once you crawl into it. But for those of us with limited physical abilities, it can be hard. The bed sits very high off the floor and requires a bit of an effort to crawl in. But once you do get in, its a very comfortable night's sleep.

The Crowne Plaza was a wonderful place to stay for one night wish it was more the pool and jacuzzi was wonderful the steak restaurant was very unique the bedroom was very comfortable the bed was warm cold and we could have slept all night long in the bed the room the hotel itself was unique I will be staying again thank you for everything the price was magnificent

I have no bad reports about the hotel

Everything about this hotel was exceptional. The staff were excellent. The room was spacious and spotless. This is the first time since covid that we received housekeeping service, and it was also exceptional. We travel a lot, and most hotels don't offer housekeeping at all. I would stay here again without any reservations. I highly recommend this wonderful hotel

We stayed at this location a few months ago. Staff is amazing. The manager Curtis stated to ask for him when we returned. Well New Year's Eve wS our return date and Curtis really went beyond to ensure that we were well accommodated . I highly recommend this hotel

As always, the restaurant was great, the room was super cozy and spacious, and the location is great.

The grounds! Clean up the outdoor patio! Empty beer cans, glasses from the bar, trash all over the seating area, cigarette butts everywhere.....all of that takes away from the great parts of this hotel. Add more handicap parking too!

We stay here all the time. Great hotel, excellent location to the Woodlands, shopping, dining, entertainment. Rooms are spacious and very comfortable. Johnny's restaurant is 5*!

Outside sitting area in the back. Dirty, trash, too crowded with tables and chairs. Umbrellas in the pool area are broke. Clean up the grounds please!

We stay here all the time. Rooms are always spacious and very comfortable, restaurant is outstanding. Location is great for shows at the Woodlands,.shopping and dining.

The grounds out back, clean it up! Trash, cigarette butts, empty beer bottles, glasses from the bar. Do something about that!

Location was great and access was easy. Rooms were clean, comfortable and quiet.

Seems there was a mix up with info delivery between Booking.com and hotel. The hotel was not able to provide me with the room type I booked and were not informed I booked with breakfast included. The hotel staff was able to comp the breakfast for each day but I had to ask.

We have stayed at this location several times due to doctor or hospital visits. The hotel is beautiful and well taken care of. The staff are friendly and helpful. Most of them recognize us from prior stays, and greet us as friends. The location is perfect. Close to the hospital and doctor offices. Close to food choices, grocery stores, anything else you might need.

There is nothing not to like about this location. I only wish the weather would have been better so we could enjoy the amazing pool and hot tub :)

NA

I only have two complaints, first we had a handicap room, it was great. Why did it need to be the furthest room from the elevator? 2nd issue, why a bathtub and not a shower, tub was extremely slick. That being said I do have to say the bed in our room was the most comfortable beds I’ve ever slept in room was clean and fresh.