Loved the breakfast that is provided. Carmen who made the to order custom omlettes at the omlette bar was awesome. Very clean eating area. Lots of choices. Something for everyone. Sausage, eggs, potatoes, waffles, yogurt, baggles, fruit, cereals. Pastries, and more. Beds were very comfortable. Great pillows.

When we first got there, the floor we stayed on had some strange smells, possibly from another guest...smell did eventually get better. The soap, shampoo,, conditioner in the shower dispenser was difficult to get out so we just used the stuff we brought with us.

Staff - front desk on phone or in person, they helped me facilitate my families as we came from AK, CO, & WA to gather for my mom, their grandma, & great grandmother’s celebration of life. Tough loss but we all felt at home staying in Best Western Plus-Chehalis.

I would not use Booking.com again because I did not get my questions answered. It tied the hands of the staff and they could not answer my room questions - I had 5.

As a place to stay for me and my daughters en route to view My St Helen’s, this place was perfect and excellent value for money. We all slept comfortably, and the hot breakfast next morning was delicious and substantial. And in every instance, the staff were friendly and professional. A great experience.

Really, nothing!

Very pleasant experience. Friendly staff

I lost my silver cross, took it off while half asleep and thought it was on the stand next to the bed. I forgot about it, when I was at th checkout counter, I realized it was missing. My son looked for it and couldn’t find Please,if it is found, it would be wonderful. I had it for over 20 years

The breakfast menu was a standard breakfast. The omelets were enjoyable, and the waffles were good.

There wasn’t a safe in the room, but I’m sure the staff would have provided us one if needed.

Pretty much everything was great. The whole family enjoyed the pool and hot tub. Very clean and very spacious rooms. Lots of counter space. Good breakfast.

Did not love having the sink outside of the bathroom, but that is a minor complaint. Also would have preferred carpet in the rooms, but the floors were clean, so just another minor negative.

Breakfast was excellent, many choices, good food. Staff were all friendly and accomodating to our needs. Room was large and clean. I had read reviews saying the freeway was noisy but there were no problems at all during our stay with freeway noise. In fact there was barely any noise at all. Our stay was quiet and comfortable.

Staff was friendly. Breakfast was great they were super accommodating. Our room was clean beds were decent

Our AC wasn't working right and kept turning off during the night so we kept waking up hot. When you pay almost $200 for a night you kinda expect things to be working.

It was very clean and smelled clean as well. The outside looked great and very clean too.

The poor lady at the front desk spent forever trying to help me get the Wi-Fi to work. She finally had to reset the modem. Maybe better internet?

It was incredibly clean and the staff was excellent and the breakfast was delicious.

We only wish the sofa bed that was in the alcove was a third bed as there was room for one.