Location is perfect for hospital stay. Food is walking distance as well as a good beer. Area for the dog, super dog friendly. Even under construction for remodeling the staff is pleasant, cooperative and the housekeepers are super nice. Room is clean, well kept, has what you need. Once you park, you can walk to the hospital, food and dog area. We have stayed here several times.

Well it was under reconstruction and the elevator is slow. So extra patience was needed. But even under stress of surgery while handling a dog and navigating between the stay and the hospital our stay was pleasant. The extra hours are nice too when you don't know what the hospital plans are for your loved ones. I didn't like that others don't pick up their dog messes, so maybe a daily run thru the dog area with a pooper scooper would be nice.

The room was comfortable and it was helpful to have the minifrig, microwave and coffee maker. The bed was comfortable and the pillows were just right. The staff was very helpful and the woman who serviced our room was very friendly accommodating.

We were initially placed in a room that had had a pet from a previous guest and there was dog hair on the bedspread and floor and wasn't cleaned thoroughly. The staff moved us immediately to a different room but acknowledged that the first room was on the pet floor and we shouldn't have been placed there to begin with.

The staff was friendly and courteous, the room was well appointed and very comfortable. The breakfast had a good variety of food options, both cold and hot.

Location was perfect for our purpose.

One of the bath towels had a long, brown human hair embedded. Kinda gross. Paid extra for breakfast, but the food was not great. Went to dinner and left our little dog in the room. Just as we ordered dinner, got a phone call from the front desk asking if we left our dog alone. She said the dog "was barking and whining. We can't have that." We rushed back. I stood around the corner from our room, then moved closer to the room. Our dog was NOT barking and whining. You got the wrong dog.

Comfortable bed and room was fine

The breakfast was OK, but the chairs in the breakfast room are extremely uncomfortable to sit in to eat. They slope way back and make it almost impossible to sit in the chair and eat. They would be fine to sit in on a deck to sit back, but not to eat. The food was just average at best. Biscuits were cold and hard. Didn't have biscuits one day but gravy, had cold hard biscuit the second day, and biscuits but no gravy the third day.

The location was great. I really loved the unit I was provided, the staff is very considerate in taking requests. I felt very safe as a single traveler. And the free popcorn on arrival was a nice treat after a long day of traveling.

The parking can be a little difficult. Many cars were taking up more than one spot. They may want to consider monitoring their parking lot more closely.

Very friendly staff and easy check in. Room was comfortable and clean. Breakfast was wonderful with many options such as a variety of breads, sausage, fried potatoes, delicious egg white omelets, biscuits and gravy, yogurt, boiled eggs and a selection of cereals and drinks. Food was refreshed often. Free parking was a bonus. It is close to restaurants and across the street from a hospital, making it easy for those who have a loved one in the hospital. Overall, it was a very positive experience and this will become our hotel of choice when we visit family in the area.

Would have liked a couple of extra blankets in the room. We did stay warm enough with the heater, but one of us likes the room cooler than the other, do an extra blanket would have been nice so we could have turned the heat down, and both still been comfortable. There is a restaurant next door with some outside seating and that was a bit loud the first night, but the noise didn't last long, and that is out of the hotel's control. If you are bothered by noise, you might ask for a room on the opposite end away from the restaurants.

The breakfast is good but I can't say excellent. The staff is very friendly, which is the highlight of the hotel. The location is ok, slightly off downtown, but close to a hospital. The room is fine but the bed is a bit too soft for me.

The sink is slightly clogged. The carpet can be cleaner. Other than these, no complaints. The gym (exercise) area is too small. We traveled for kid's sports and need a place to warm up.

Friendly staff, convenient parking, comfortable bed, able to open window for air.

When I chose the room through Booking, initially the price for 3 nights was listed at $311. When I clicked on “reserve”, the price immediately jumped to $356. I started the process over again and the same thing happened. I took the room at the higher price, but felt badly about the way it came about.

Breakfast was very good, especially for type 2 Diabetics. Having sugar free syrup and protein choices made a big difference for my husband. Impressed with the front desk girl who was juggling the phone, check-ins and questions from guests who were already there.

The entrance for the parking lot coming from the west direction kind of blended in with the trees. We went past it before we realized we should have turned in there. However, we easily found a parking space once we figured it out.