Excellent facilities, such as the bathroom and airco. Good breakfast. Overall nice atmosphere.

As other reviews mentioned, there is construction work going on next door. The noise in our room on the first morning was extreme as we were right next to a drilling section. The staff promptly gave us another room when we asked. But I wonder why they'd assign such a noisy room in the first place. The driver in our transfer from the station was unfriendly, did not greet us at all.

We had a great stay at this hotel. The room, balcony and bathroom were spacious, and very quiet at night. The pool was lovely. It’s just a 6-minute walk or a 4-minute bike ride to the Ancient Town. Serene spa with multiple treatment areas. Quick laundry service. We got a day pass to hang at the sister hotel at the beach and huge pool.

This was such a beautiful hotel (designed by VTN Architects) just outside the hustle and bustle of Hoi An. We (family of 4) stayed here for 4 nights and really enjoyed coming back to our rooms after the touristy pace of the town. The pool is fabulous, the breakfast yummy and varied and our larger room a delight. The staff were so friendly and helpful and also offered us a visit to their sister 'beach club' at the beach. I have included these photos below. We spent an afternoon there and it was lovely spending some time by the beach and in the beautiful pool. Just a 15 minute taxi ride away. We would come back in a heartbeat to Eco Silk. Amazing!

Nothing

the breakfast had interesting choices the bed was excellent super soft bedding and perfect firmness for me

the gym was not motivating. if they are going to make an effort they need to keep the door shut put towels in there and make it user friendly‼️

We booked a Family Room, which included 2 very large comfy beds, a seperate area with a couch, a huge private bathroom and a balcony. Plenty of space! Breakfast was really good with many options. Location was fantastic, very quiet street and only 5min walk to Hoi An Old Town. All staff were really friendly, helpful and very professional with attention to details.

Nothing to fault as such. Perhaps, the gym (fairly small) for those who still really want to exercise while on holidays despite the long sightseeing walks!

The staff were very kind and helpful and provided information about tours and tailors. At breakfast the staff were very attentive and made us noodle soup and eggs. The pool and central area are very beautiful and relaxing. It’s so close to the old town and is great value for money.

Some of the gym equipment didn’t work and there were no towels or things to clean with. However, when I let the staff know about the equipment they did try to immediately fix them.

Great location right on the old town. Rooms great and quite big. Staff lovely. Pool was great.

Beds were way too lumpy and hard! Could feel the springs in the mattress! Breakfast could be better

The location is great, very close to walk to the old town, restaurants and bars. Feels safe walking back here - you can go along main streets. The hotel itself is very nice, lovely small pool and balcony space in the room I had. The staff were incredibly helpful and friendly, they helped arrange tours last minute for me. The room had good amenities - robe, toiletries(no conditioner), umbrella etc...

The room is good, but not wow! Quite noisy in the mornings - but would be fine with earplugs. A very small thing but conditioner is always great (especially in humid weather) when paying the higher end of hotel prices.

Great location inclusive breakfast a real plus - staff were friendly and helpful at all times The rooms were a good size and had all the baseline elements needed

Their massage promotions are very expensive and needs to be consistent with the surroundings !! The bike hire was great but the bikes were poorly maintained - shame !!

The breakfast was average but satisfying. Our rooms was large, relatively clean and spacious, The hotel location was very good, about a 5 minute walk to the Old Town. Compliment to the front desk staffs, always very helpful to our request or questions, as well as the breakfast staffs who were very attentive. (Thank you for the ginger tea!)

Wish the hotel to could do some mold dew control in the bath room as it can be quite unsightly, otherwise good bath room size. Broken hanger were not replace & power point for coffee machine were located under the table which is very inconvenience!