It's a really nice resort with everything you might need during your stay. It's large, clean, safe, nice facilities, big swimming pool, nice rest areas, very nice restaurant (and very nice breakfast!). The rooms are clean and very neat. Overall, it's a nice place to stay if you are around Hoi An. The staff is excellent and very helpful! There is a beach within around 5 min walk from the resort that seems to be very deserted and not frequently visited by people, but I liked it (again - no one there^^).

You should keep in mind that this is resort is not in Hoi An per se. You should take a taxi or free shuttle to the Old City. It takes around 10 min to get there and around 80,000 dong (around 3 to 5 USD) to do so via Grab taxi (which I used). It's not that far and not that inconvenient to do so, but you should keep that in mind. There is literally nothing around this resort, everything is in the Old Town. If you plan to hang around the Old Town, you should probably look for another place to stay. If you want a quiet place to relax (with occasional trips to the Old Town), then this is your place to be. Except from that, this is a very nice place to stay.

Everything during my stay went really well, the facility met my needs perfectly!! Excellent breakfast had some different contents every day, pool had clear water, had nice room with great view. Most of all I want to give my biggest thanks and highest ratings to the most wonderful personnel!! All of them were really nice, professional and made me feel special. Thuy is amazing having big, caring heart focusing on doing everything she can to make the customer feel welcome, appreciated and special. Hien is cheerful caretaker welcoming customers to spa and taking good care of them. Dat is professional and friendly guy who helped me to understand lot about Vietnam, culture, life of an average Vietnamese person. High recommendation to this hotel!

The staff were extremely helpful with organising drivers for us and were fast at replying to my many questions on WhatsApp. They helped to organise our travel via train from Da Nang to Hue, organised the train tickets and driver to pick us up when we arrived in Hue. My friend left her headphones in the hotel room and the staff organised for them to be delivered to us before we left the country. Very much recommend, thanks for a great stay!

Location was about 20 minute drive from the old town, but there is a free shuttle and also grab taxis available.

I would give this place 20/10 if I could. I chose this place because of the pool and it did not disappoint!!! The water was warm which was a pleasant surprise! So nice to swim at night when the weather is cool but the water is warm!! It’s got some ozone technology and mineral salts. Great great staff! The pool guy, the porters, the front desk. Very efficient! Thank you for your great work! ❤️ the turn down service at night was a pleasant surprise! Lovely to return after a day out to a clean room with a good night message on the bed! The beds and pillows omg so comfortable!!! Breakfast was yummy! We stayed 3 nights and there was always something new the next day! There was a shuttle service that we took once, 15 min to town, but because the times were sporadic, we ended up just booking grab everywhere! ($4 sgd to town). Really convenient. There’s a spa in the resort as well as across the road, walk just a little further down there’s some nice restaurants too. Love that the resort has so many activities, we did taichi in the morning, had tea in the early noon, and snacks by the pool in the late noon, free! Bicycles free to use! Looking forward to coming back here in the future!

I didn’t like that I had to leave haha. Nothing I didn’t like!

Silk Sense Hoi An was, without a doubt, the best hotel from our trip around Vietnam! From the moment we arrived, we were welcomed with warmth and genuine hospitality. The staff here are truly amazing—always friendly, helpful, and greeting us with a smile. The hotel itself is beautiful, and our room had a lovely view overlooking the river and Hoi An, making it a peaceful retreat after a day of exploring. The breakfast buffet was excellent, offering a great variety of fresh and delicious options. The dining choices at the hotel were also impressive, with high-quality food and a great selection of dishes. The spa was also great. The massage and other services were of high quality! One of the highlights of our stay was the day trip to My Son, which the hotel organized perfectly. Everything was well-coordinated, making the experience smooth and enjoyable. We highly recommend Silk Sense Hoi An to anyone visiting the area. It truly made our trip special, and we would love to return!

Wish the pool can be warm up at this time of the year

On check in we were offered a paid upgrade from our pool/river view room to the sense villa. For the extra cost per night we instantly said yes. Amazing room with private pool! Hotel is in a good location with some nice places to eat nearby. Liked to free mini bus into Hanoi town, there was an issue with the bus one day and the hotel paid for a taxi to take us into town. Made use of the free cycle hire as well to explore around the area. All the staff were friendly. Variety of choice for breakfast. Would recommend and will definitely go back hopefully next year.

Nothing

The resort is really beautiful and clean, it is a place to relax. The staff were fantastic. Among other resorts we saw in the surroundings, this was the best. Especially because it is respectful for the environment and not invasive to nature and village (unlike others). There is a free shuttle to the old town. As a recommendation, the old town is full of tourists and has not nicely evolved to an amusement park style. We went there in the evenings just for dinner and a small walk, this was enough to not get upset by the mass tourism. The best: enjoying the more authentic area nearby the hotel taking the free bikes they offer.

The tours and food that the hotel offers is really expensive (even more than what one should expect from a 5 star hotel). My advice is to book tours, transfers and food independently.

Beautifully maintained property. The gardens and pool area were a standout. Staff were all extremely friendly and helpful. Breakfast was 5 star. All good was amazingly fresh as a lot of it grown on-site. Lots of free activities to participate in throughout the stay. Loved the early morning tai chi classes run by Tin and kids loved the free daily painting sessions. 10/10 would definitely recommend and stay again!

We had some minor issues with the keys not opening our doors. Was resolved promptly and adequately

Silk Sense lives up to its promise of being a luxurious and sustainability conscious hotel - and more! While it’s a 15 minute drive from hoi an old town, it’s exactly the relaxation you look for after a day of sightseeing. A stones throw away from Cua Dai beach, the amenities and food are outstanding to recharge. The staff goes above and beyond to be welcoming, right from breakfast until you go to bed 😃 If you visit Hoi An, I highly recommend Silk sense.

We absolutely loved our stay and would visit again and recommend it to anyone. It was a stunning hotel, with very friendly staff who went out of their way to make you feel welcome. The spa was wonderful and we both had a great massage. Our villa had a private pool which was offered to us as an upgrade option when we arrived. It was incredible, so clean, nicely decorated, spacious, and felt luxurious. The food was also great at the restaurant and at breakfast. The hotel was in a lovely quiet area and it was very convenient to have the free shuttle bus that took us in and out of town each day. 10/10 stay!

If it was possible to improve the weather! otherwise nothing.