Appreciation for Excellent Service, I wanted to take a moment to express my sincere appreciation for the outstanding service provided during my recent stay. From the moment I arrived, the reception team made me feel welcome and ensured a smooth check-in process. Their professionalism, friendliness, and attention to detail truly stood out. Additionally, I was impressed by the overall quality of the hotel’s amenities and the level of care shown by all staff members. It’s clear that the team goes above and beyond to create a positive experience for guests. Thank you again for your excellent hospitality. I look forward to returning in the future. Warm regards, Elshaikh MohamedElamin

The pool is big, The room was wide, The cleanliness, breakfast was nice, the staff was cooperative, the facilties inside the room, Parking Facilities

I booked 2 rooms pool view after reservation on line earlier by 2 weeks. on Check in, they did very bad thing that they gave me the last two rooms away from the center. That's why I didn't enjoy the stay. Besides, I booked a free cancellation reservation and pay at the property, but few days before check thaey called me to pay the money to confirm. The breakfast quality needs to be improved. The villas are away from the pool. No Kids area.

Everything great, security guard, front dick all are friendly and supportive ( Mrs. Flora special appreciation for her support), swimming pool live-guards are awesome, and entertainment for kids was great 😊 Rooms Are clean tidy with daily cleaning All bathrooms at resort are cleaned and tidy Coffee shop Serving all types of beverage, and acceptable price. Resort location From Saudi Arabia Custom to Retaj resort 60 km. CCVT Everywhere inside and outside the resort Almost 20-30 minutes away from city center, all malls are similar times mostly.

Need to give more hygiene attention to the Swimming pool 🏊‍♀️

The view from my room was incredible. The gardens and pool were a welcome change from city life. Food was tasty and delivered to the room quickly. I thoroughly enjoyed sitting on the balcony as the sunset. Even extended my stay to enjoy the surroundings more.

Noisy/ inconsiderate neighbours on the second night disrupted the peace and tranquility of the hotel. Management dealt with the issue promptly.

Breakfast was excellent, staff are very friendly and welcoming, most thing i like is privacy , we can enjoy as a family in a very private secure place

I request not to supply drinks like pepsi or cola in the rooms ( it will be preferable if you ask the customer he will use or prefer using local drinks like douple up or kenza ? ) as i had to throw in garbage as we are not using boycott products .

All hotel staff are excellent, especially for the pool controller, as well as water cleanliness.

Everything is beautiful, tidy, pool addition and good eating 👍 but which disturbs the sound of flight very strong and the smell of sheep but not bad smell and not strong but the inconvenience of the sound of aircraft is very strong

From the moment we arrived until our departure, we were treated like royalty by the incredible staff, with special mentions to Mr. Wali Allah, Mrs. Caroline, and Mrs. Bayu for their exceptional service that made our stay even more remarkable. We stayed at Retaj Salwa Resort & Spa from July 21-22, 2023 and our experience exceeded all expectations, thanks to the impeccable service provided by Mr. Wali Allah, Mrs. Caroline, and Mrs. Bayu. We really recommend this resort to fellow travelers. Book your stay at Retaj Salwa Resort & Spa, and let the magic happens.

The property is excellent, staff are all friendly, they are informative. Ive got upgraded to villa. I booked two rooms and both were upgraded to villa, it was very convenient. Everyone is helpful, polite. The pool is huge and clean! Not so much chlorine. They allowed to have outside food delivery too. Overall, its an awesome experience! We were actually there to celebrate my sister in law’s bday! And it was superb! Thanks guys, surely we will book there again!

Nothing! Everything is perfect!

I had a wonderful stay! The room was comfortable, and the staff were both professional and friendly. The location is perfect for a relaxing getaway, away from the city's hustle. The swimming pool, with separate sections for kids and adults, was fantastic. Room service was prompt – they responded immediately to calls. A special thanks to Hebba from the reception team for her exceptional assistance. The breakfast was also delicious. Highly recommended!

The facilities were good and the room was very clean. The pool was amazing and the staff was amazing. The breakfast was nice. We were upgraded to a suite which was also very nice.

They took a lot of time to checkin and we understood that the room was not ready. There were no towels in the room when we checked in and while booking we requested for a baby crib which was confirmed by the hotel but it was not there. Later both were provided after calling them 2-3 times. A bit slow service. The furniture looks outdated. The baby crib was broken in middle of the night but its height was too low that our baby was fine. When we complained in the morning, the manager called to apologize for it but no action was taken since we had to checkout the same day.