Le Relais Monceau

Very good location and close to a metro station.

We had two rooms one for me and my wife and the other one for our two children. When we searched and booked these rooms we chose Relais Monceau due to the fact that you advertise the hotel and rooms with aircons. And I presume we paid for the benefit as well. One of the rooms did not had aircon for the whole period that we stayed there. We complained at the front desk as well as with bookings.com (no reply from bookings.com) but it did not got fixed. For the rest everything at the hotel were up to standard. I would like to know what bookings.com are going to do about this matter or just a shoulder shrug? Regards F du Toit

We stayed 7 days in Paris and felt this accommodation was a good choice in spite of the high price we paid. The rooms we stayed in were quite big for european standards and were always very clean and tidy. The hotel is located near 3 subway stations and bus stops, which made it easy to go around the city. It is also fairly close to some of the main tourist attractions in the city, as well as good restaurants and markets.

After a booked our room we read many reviews online complaining about the air conditioning, so we contacted the hotel beforehand to confirm that the ac was functioning properly in our room. The staff replied confirming that not all rooms have ac, but the one we booked did. It is important to mention the ac was relevant to us since we were going to Paris in the height of summer. However, 4 days into our stay the ac started to leak. We tried to warn the staff, but she dismissed us. The ac broke the very next day. After that, another staff member was kind enough to help and let us choose another room However, I wonder what might have happened if the hotel was fully booked. We probably would have been given an excuse and being forced to stay in the room with faulty air conditioning.

I loved it’s colorful patio and lobby. Like old times you get a real key which you give and take back from reception 24/7 service. The stuff was super nice. Good English( i talk French but my daughter doesn’t). The location is great nice restaurants around and Metro and buses. From Our window we saw the street with this nice bolongerie. I’m sure I’ll be back .🌺❤️ to this clean and cute hotel

AC didn’t work for about 24 hrs. Now I understand it’s not the first time. At the beginning it was in all the hotel so they gave us ventilator. Later the problem was only in our room so they suggested that we move to another room. As we liked our room very much - we didn’t. But later it was fixed The cleaning stuff took by mistake my pajamas.. the stuff tried all week to find it with the laundry but they didn’t. They apologized all the time and finally i got 50€ to buy at Etam a new one😍 We couldn’t open the window I don’t know why. We tried several times. But I suppose we just had to ask the stuff and we didn’t.

This was a charming hotel, in a terrific area , close to the metro and lots of restaurants , cafes bars bakeries etc. we were given a room at the back at first, which was quiet , but no view. We were moved to one at the front overlooking the street , we loved it! Big opening windows , very light. Felt very French to us. The staff were all very happy and helpful. We thoroughly enjoyed our 8 days staying here

Unfortunately the airconditioning in our room didn’t work , and we had very hot days and nights. The staff gave us 2 fans which helped somewhat .

The hotel is located in a very nice area, quiet, close to the Metro, and several local restaurants/cafes/bakeries. My room was cozy, with a private terrace overlooking the inner courtyard/garden At my arrival, I found a nice treat: a chocolate Tour Eiffel The bed was comfortable

My stay was ok, but some things could be improved: - My bathroom had a bath tub, and it was a bit tricky to shower as there was no support for the shower head - there was no hair conditioner - There was a complimentary small bottle of water on the arrival day. Maybe the hotel could provide one for each day of the stay? - insonorisation could be better - check the doors: some were banging as they could not be closed smoothly - At the check out, the receptionist did not give me the invoice. I had to contact Booking assistance, and then the hotel sent it by email.

Upon arrival the reception staff were so welcoming and courteous we felt at home. Big plus was our terrace where we enjoyed lunch and wine everyday. The bed was super comfy. Every day and night we were greeted so cheerfully! We also loved the area where the hotel was located. Quiet, non-touristy. beautiful food shops. Lovely streets.

I felt our room was small and there wasn't a lot of closet space or hangers. ( this wasn't a problem because we were only staying 5 nights. The shower also wasn't easy to work as it was only hand held and there were no shelves in the bathroom for our toiletry items Although it was Oct./Nov. our room was a bit warm and we couldn't figure out the air conditioning.

Excellent location in a lively part of the city with lots of good shopping and eating options within easy walking distance. Charming old-style hotel with comfortable room and good basic facilities.

The Booking listing says the property has parking; it doesn’t. Instead, it has an arrangement with the car park at Gare Paris St Lazare, 15 minutes (not 7) away on foot. Reception was efficient but not friendly. Housekeeping likewise: cleaning excellent but toiletries and tea bags not replenished during our stay.

The staff were really friendly. We didn't have issues but they made us feel at home.

All was good.

Didn't buy breakfast. There is a pretty nice boulangerie just across the entrance, liked to have breakfast over there. The room was sort of small and crummy which is usual for this class's hotel in Paris. The spacious terrace was certainly an asset. Liked an empty refrigerator with enough space to accomodate all the delicious food you shop for. The stuff was polite. We've got everything we asked for

The place looks a bit too frugal

It is a lovely boutique hotel, old fashioned which I really like. The room has this typical old key that we keep at the reception when we leave. It brought me a nostalgic pleasure to go back in time to the good old days before the electronic keys. I like the classic style of the decor and the location is great.

Nothing honestly.