De La Pace- Sure Hotel Collection by Best Western

Breakfast included and being able to walk to the centre of Florence. Bar open to residents which was nice when returning after dinner out. Comfortable bed with tea and coffee available in the room. Staff very helpful.

The bathroom smelt. I think the drains were the problem.

The room was spacious and well lit up. The breakfast area was very cozy and very nicely decorated for Christmas. Didn't get time to try full breakfast (only had coffee), but they were always welcoming even before the breakfast time. The place also has friendly staff. They also let us check-in early and had the room ready at our special request since we arrived before 12pm.

The shower area has no separation or curtain to avoid the water spillage. Also, the staff put the towels on the bidet which is not a very hygienic way of cleaning up the room. It was very very difficult to reach the place from the train station due to some construction work going on almost everywhere in the city. Also, the place seemed slightly expensive.

I liked the decore and design of the hotel/our room. It was clean, and the staff were amazing and always happy to help! May it be picking a restaurant or ordering a taxi for you. The breakfast that was included was great! It had a little bit of everything for everyone and was fresh. First stop on our vacation, and it was a great pick!

The AC in our room wasn't working, and so it felt super humid in our room. Especially when we had showers. We often had the balcony door open to help let the steam out. We only stayed for 2 days, so it really did bother us, but I could see it bothering some people. If this happens to you, just ask the hotel to see if they can fix it - they would have been receptive to it.

The people running Hotel De La Pace were amazing. It is a family run hotel and everyone at the front desk and bar area was super helpful at all hours. There is someone around 24 hours and they're the most helpful hotel folks I have ever met. Florence was very busy when I was visiting and my trip was hectic, but they always helped, found me a cab and solved any problem I had. Very grateful for their kindness. I love the area the hotel is in as well and the centre was a short walk away while this area was not over run by tourists and more peaceful. The hotel was clean and comfortable, I felt safe and well taken care of here.

The gentleman who checked is in was so nice. We arrived early and wanted to leave our bags but he told us our room was already ready so we could head straight there. I didn’t know we’d have a little terrace and it was really big with a view of the duomo. Good selection for breakfast, friendly staff, nice and quiet with lots of Christmas decorations! There was also a DOG so naturally this is the best hotel I’ve ever stayed in. She was so beautiful and came out to greet us immediately😊a great location to get to things also.

It was great for the one night we stayed there so🤷🏽‍♀️

Location, breakfast with yummy cappuccinos, kind service, soft blue blanket, balcony, swivel night stands, electric water kettle, large closet.

Needing to call every time we wanted to adjust the AC - and one staff member gave us a really hard time, saying we weren’t allowed to turn it on at one point. The shower didn’t have a curtain or a door - it was difficult to keep the water from spraying. The water pressure was pretty low, probably because there was no door/curtain, but a nice hot shower is KEY when sightseeing everyday.

The hotel is well located, a short walk away from the center, but in a safe and accessible area. The hotel room is small, but the one on the 5th floor has a nice balcony with a side view of the Domo dome! This is a great place for Innocenti staff.

I really wanted something to eat at around 4pm arriving from overseas, and walked around looking for a restaurant..... one even recommended by the staff... and nothing was open (note restaurants close between lunch and dinner).

The hotel was really excellent. From check in the check out it was superb. From the very pleasant young guy on reception, to the really clean rooms with excellent air conditioning and the fantastic breakfast I can't fault this hotel. It was for a trip with my twin brother and 75 year old father and it made it a great occasion for him and we all had a great time and would highly recommend this hotel to anyone taking a trip to Florence.

Nothing

The hotel is very convenient, not so far from Duomo and main attractions. The breakfast is good and with a nice variety of peoducts. The personnel is very kind and professional, our special gratitude towards Marcel, who provided a very professional and attentive support one day with somw difficulties with air conditioning.

M gusto todo

this hotel had the most welcoming and helpful staff, they even have 2 beautiful dogs at check in to welcome you so this is of course the best place. staff were wonderful, assisted with restaurant recommendations and attractions. lovely breakfast, great location and clean, comfortable rooms. will definitely book here again. great showers, balcony, beds, wifi, close to train. staff made this stay excellent, very helpful and friendly.

this hotel was perfect