Hotel Adler Cavalieri

We had a fantastic experience. The breakfast was delicious and offered a wide variety of options. The staff were all kind and helpful, and the late checkout option was greatly appreciated. The bed was comfortable and the room was soundproof, which made for a peaceful night's sleep. The location of the hotel was amazing - it was close to many attractions and restaurants. I highly recommend this hotel for anyone looking for a comfortable and enjoyable stay.

There were a few areas that could use improvement. For example, there was mold on the bathroom ceiling, which was not very appealing.

- The staff were very courteous and the ladies at the breakfast were just wonderfully friendly and warm - Quite a few restaurants in the neighbourhood - The center was a 15 min walk so location could have been better, but was still pretty nice - A bell boy who helped us with our luggage

- The rooms were a bit dated and need a renovation - Breakfast was better than the crap we ate in Venice but could still be better. They should be able to offer omelette / fried eggs if you call yourself a 4 star hotel - The parking was a nightmare. I was driving a huge rental van and it was the most nightmarish part of our stay, getting the car in and out without scratching it on the sides.

Location was great. breakfast was good. Spa was nice but although only open for free until 3pm, after that you need to make a reservation which costs 49 Euro 😱

Cost for spa, room needs to be refurnished, amenities was not that good.

It’s a bit old but proper. The room was super comfortable and good sleep quality. The location was ideal, walking distance to all touristic points. It has an on-site parking which is hard to find in Florence city center.

The on-site parking is a plus but is very tight. It requires some expertise to get it and out without scratches! The breakfast is good but repetitive, and no or very few fresh fruit offer. Sometimes the fruits were left there spoiled.

Location and easy of access. Staff and services.

Dislike the way the rooms walls painted as it looks dirty although the aim was to make them look like a vintage painted houses. The food quality is qood but repeated everyday without a single new variety. The room for four is kind of difficult to reach if you have big luggage due to some stairs, but the concierge is helping in every step.

A 3* hotel that exceeded my expectations. Well placed next to the SMN railway station, and literally next to the SMN bus station for Siena and other Tuscan town. The hotel is also not that far from the Florence historic center. There is also a supermarket very close by. I stayed in a single room, no 315, for 2 nights. Although a single, it was not very small, as so often in Italy. The bed was also not too narrow for a large person like me, and was comfortable. Bathroom was large, with a bathtub. Towels were soft and fluffy, of good quality. Cleanliness was very good, and maintained so throughout my stay. The wardrobe was large enough, and the safe & minibar were useful. Overall, the hotel is not a new one, with rather old furniture that shows its age, but I like old-fashioned hotels so it was fine for me. Breakfast was very good, and the service at breakfast was excellent, which is so rare nowadays, even in high star hotels - kudos to the tall Italian guy running the breakfast room from the bar. Also of great help was the young lady from the reception, always helping efficiently, kindly, with a smile.

Walls are paper-thin, you can hear everything from the adjoining rooms. It was not warm enough in my room, the AC showed it was working towards 22 degrees, but in fact in was not, and temperature stayed at 19 degrees, which was uncomfortable for me. TV was very small.

Good breakfast and the stuff that was responsible for the breakfast was excellent. Also it was clean and near the rail station which was good for me.

Two months ago via the booking account of the hotel a security bridge was happened. And an attempt to get my credit card data. I hadn't clicked anywhere but still...I expected some gesture to be made for me because I kept my trust in the hotel and didn't complain. For example, after writing my exact arrival time several times, not to wait three hours for check-in. Or at least bottle of wine :)

Very good and enjoyable experience. Staff was very helpful. The room size was good, but it had an old decor (I guess it could be just personal preference). The bathroom was spacious but had some stains on the floor and some mold in the shower. Otherwise, it was relatively clean. There were many international TV channels, and the wifi was good. Our room was facing the street with busses running along the street, but it was very quiet inside maybe because the room had double windows. Breakfast had a good mix of hot and cold food with plenty of varieties of pastries. The hotel even had a gym and spa, but we didn't use them as Florence had plenty of things to do, which kept us very busy. Also, I really liked the location, which was not in the main busy area but still only 5 minutes walk from SMN train station, and most attractions were within 20 minutes walk. It's less than 10 minutes walk to the IL Mercato Centrale where you could find different kinds of local food. There were also many restaurants and 2 supermarkets close to the hotel.

Not much. Maybe it would have been great if the hotel could have provided more free bottles of water.

Reception and breakfast staff were outstanding. Rooms were clean and one included a lovely balcony with seating. Shower worked well and the AC was refreshingly cold. Breakfast starts at 7am and the food was fresh with many options. Saw a sign our last day that allowed you to request an omelette or other speciality items for a fee. Convenient laundromat and food store nearby.

I had two rooms and the room where my boys stayed smelled like sewage a lot of the time. Fortunately we were hardly in our room except to sleep and shower so we didn’t bother complaining. The lack of bathroom countertop space is consistent throughout Europe and this was no different but the bathrooms were quite luxurious with many places to hang towels and toiletry items. I chose to stay off the beaten path of tourists but a couple times walking back in the evening got a little quiet and isolated. I was glad we walked in a pack. Not sure I would have felt comfortable as a single person.

Very friendly staff with excellent command of english and available every time! The hotel is wonderful and the room was much better than expected based on the low price (in relation to other accomodations in Florence). Very comfortable with good sound insulation. We were even warned about possible noise in the morning due to works, but nothing disturbed us. Hotel lounge excellent with a bar and plenty of space to relax. Located in in the vicinity of the central station and the city center is easily accessible on foot. Highly recommended!

The air-condition in the room was a bit high (low temperature), but we could turn it off by ourselves without any problem.