Hotel Giardino d'Europa

I was happy about the pool. in that heat the pool was my lifeline. location is very good, near the airport Ciampino and near the metro. Away from the hustle and bustle of the tourists, we enjoyed their local life in the evenings.

was one big downside. we didn't sleep normally one night because that mattress in the room was awful. We were a little disappointed with breakfast, because we were expecting more choices, we also need to think about breakfast.

This was a great place to stay, especially considering the price. The hotel offers an escape from the crowds in the city centre and a high quality accommodation, including services. The room was nice and spatious, the hotel is overall very nice. Room service is very thorough and flexible - they clean from roughly 9 a.m. to 12 a.m. and respect "don't disturb" signs without skipping your room entirely (unlike in most hotels). The breakfast, although people complained about repetitivness, offers a very good variety of foods - yoghurt, bread and accessories, eggs and pastries. After 6 nights, I was still very satisfied with the choices and I appreciate that you can get it any time from 7 to 10 a.m. The neighbourhood around the hotel is very clean and without any "problem elements". Slightly scary is the underpass on the way to Cinecitta, but you shouldn't be afraid using it - the scariest thing you will find there are spiders. Very important note, the metro A line the hotel is located near has last trains running at 9 p.m. from sunday to thursday (due to a long term maintenance project; most people find out only after arriving to Rome) and the buses are a bit unreliable (they simply don't follow the schedule reported by Google maps). Nevertheless, the hotel offers a free shuttle service during cartain hours + you can take a joy ride on a e-scooter. I highly recommend taking one of these joy rides, as you can get a 3.50 euro pass on Dott for 2x30 minute rides and see the aquaducto park on the way to the centre. Good restaurants are located just a short ride from the hotel - the closest best restaurant I can recommend is Braceria La Gazza; they have a huge capacity, great pasta and awesome prices. More great restaurants and bars can be found between Subaugusta and Porta Furba metro stations, just a few minutes away from the hotel by public transport or e-scooter.

The only negative I can think of is the absence of glasses in the hotel rooms -> only plastic cups were available (this is based on an economy room; higher class rooms may have glasses at disposal).

Room was exceptional, regular cleaning and restocking the bathroom supplies. Breakfast was great with kind personnel who wanted to make us additional coffee or scrambled eggs. Dinner was restaurant type of dinner, with restaurant prices. There is free bus from hotel to nearest metro station, three times in the morning and twice in the afternoon, also with option to wait for your return. On our last day we were unable to arrive to breakfast due to early flight and we got box breakfast which is great, just the food inside of the package was scarce. It should have some sandwich or something.

On our last day we were unable to arrive to breakfast due to early flight and we got box breakfast which is great, just the food inside of the package was scarce. It should have at least some sandwich or something, just a friendly suggestion, not a big minus.

Very clean room, clean towels every day. Free shuttle bus to the metro and back few times at day. Nice staff.

We knowed that is so far from the city center, but the hotel doesn’t have informations that if you arrive late at night in the city- doesn’t have public transport to the hotel. We’ve spend 3-4h searching for the hotel with bagage at 3am because we can’t find any taxi or bus. Sooo sooo terrible. The property doesn’t have any sign with directions, very hard to find without car or taxi (at night). By day you can use the bus 503 near the hotel to the metro.

We stayed for one night to get our early flight from Ciampino. We arrived around 12pm the day before and they were able to give us rooms straight away. We went into Rome via taxi which took a while, as the hotel is in a strange location off the motorway. The shower was good and we had a small issue with the sink which they resolved immediately. We didn't use the restaurant in the evening, however breakfast was a relatively small offering, just a continental style breakfast. For the price I was happy enough! We were given rooms opposite each other as we requested close, which was excellent.

There wasn't much of a view, however I don't mind that. The room was swelteringly hot, we did turn off the radiator but it didn't really help. The bed was quite hard for me, however if you like a hard bed you'll probably be fine. The shuttle bus to the airport is only every hour, a lot of soldiers were staying there for the nearby army base and the shuttle was going to the army base first. The timing of the shuttle and the fact it was going to the army base first didn't work for us timing wise so we got an Uber instead.

The hotel staff were especially friendly, welcoming and helpful. The reception staff gave us the most excellent help in finding restaurants, in helping arrange taxis, and especially in researching how we should travell to Rome once our flight had been cancelled. The free area of drink and snacks was much appreciated; the breakfast was very nice and we enjoyed eating outside. The bedroom was very comfortable and the bathroom very clean. We liked the Olive oil soap.

We would have liked a proper dip pool or swimming pool perhaps on a roof top? I used the jacuzzi but did not have instructions on how to use it properly and to full effect. There was a lack of cupboard space to put in clothes for two people. It could do with a full hanging cupboard and drawers under the desk area -as a result we could not unpack one suitcase.

The staff were very friendly, and even allowed me an early check-in after I arrived from an overnight flight :) The property had a pool, other guests were friendly as well and offered me a beer and to join them at the pool! Room was nice, big grocery store quite close to the property (8 minute walk). WiFi worked well, all good :)

The location is not central and it takes very long (1-2 hours) to get to various other locations in Rome via public transport...would only recommend staying here if you have a car. Also walking over to this hotel you pass under a highway bridge with graffiti (and quite dark) which felt sketchy and scary to me.

Food was very good. Varied evening meal menu and good choice at breakfast which was continental style. Comfortable spacious room with balcony. Pleasant helpful staff. Shuttle service to the metro to get into Rome was great.

We enjoy a drink before dinner but there was no bar. Drinks could be ordered from Reception and we took these to our balcony as the outside area was not in use. The pool was not available even though it was May

The pool was a godsend, we spent most of the day in it as the daytime temperatures were so high. We also appreciated the airport shuttle service, it removed a major headache for us and the cost was very reasonable.

The breakfast was OK but could have been a little better. Sweet cakes and pastries mostly. Not what I was expecting for a morning meal. Nothing wrong with what was available just not my taste, a personal preference not a dislike.

Kind staff, daily clean rooms, reliable shuttle bus, pool, lovely tasty breakfast, supermarket close by, perfect, simple and straightforward route to the city centre!

No access to drinking water, no handwash in bathroom, cockroaches in room (although I understand that this cannot be controlled!), not ideal for those reaching the destination by foot as the walking pathway to the hotel is hard to find and traumatised me on the first night; dark, narrow and dangerous.