APA Hotel Sendai-eki Itsutsubashi

Location was good. Walkable from Sendai station. Just be aware, if you have large suitcases, you'll have to approach from across the street or you'll end up taking the overpass walk bridge. Having onsen was great feature. Cleaning staff were friendly and said goodmorning daily. Family mart on site is a bonus!

This may not be their fault, but there is a distinct sewage odour at times in the lobby and 2nd floor area. If you've been in Japan before, most neighborhoods suffer from this smell. It's something to get used to but you'd hope hotels would sort this, but apparently not. Another neg: the ice machine, microwave and laundry are located at the onsen (public bath) entrance, which locks at 1am. Not useful if you're a late snacker/clothes washer. Finally, I found the staff a little abrupt at check in. I was asked to pay when my booking clearly stated I had paid. Not a big issue. Could just be communication style.

It was a short walk away from the station but it is a good location, rooms were a nice size and they were very kind to check in our luggage early. They also were very in kind arranging our luggage to be sent to the next hotel via takuhaibin. There was a great range of facilities like an onsen, restaurant and Laundry room which was very useful. We enjoyed our stay there a lot.

Our particular room didn’t have nice views but I think that was because I didn’t book a room with nice views it’s okay though, I think for sure I’ll make sure to do that next time. The room regardless was nice and neat with lots of amenities.

The staff was great and very nice, the family mart at the bottom was super convenient, the bed was more comfortable than I imagined, the tv remote did have an option to change to English for a couple of the channels, sound proofing from the train was surprisingly good considering how close we were.

The location is a bit of a walk away from things, but not all bad given it a straight shot from the train stations exit. Like oy one turn and walk for about 10-12 mins. however, being right near the train station you can hear them pretty good if the window is open

great hotel and good price, good staff everything about the hotel was good and everything went smoothly, the rooms are what you expect of a business hotel but they are clean and the beds are good. if you don’t want room service then just place out the sign and they give you more then you need outside the door in a bag the hotel is very close to Sendai station and has a store connected directly to the hotel that’s open 24/7. breakfast I never tested but it seemed good from what I saw I would recommend this hotel to people wanting to travel to Sendai and i will most definitely be using this hotel again for travel to Sendai

the shampoo could been better

The room was comfortable and clean, nice pillows and all the amenities were present. The staff were friendly and ready to help with my inquiries. The location is a bit far from Sendai station, so I need to ride a two subways, however, walking is also an option. Probably around 10-15 minutes' walk from Sendai station.

This might be the case for all hotels in Japan, that they do not have any free breakfast included in the room. You need to pay for breakfast or buy it form a convenient stores.

The hotel is close to the train station. The room is small, but it has everything you need. The staff was nice and the check in/out process was easy.

The room could be cleaner. There is dust gathered on the carpet in all corners of the room. Because the single room is small, there isn't a lot of space to unpack or even store your luggage. It's ok for a few nights though. They have an onsen, but it's not available to people with tattoos :(

friendly hotel staff. easy check-in and check-out. clean and comfortable room with all the necessary amenities. love the common spa! i also had my pocket wifi shipped to this hotel and luggage forwarding from here and the staff handled everything excellently.

about 10 mins walk from sendai station. the overpass is under construction at the moment so it's easier to get to the hotel by crossing the street from the opposite side.

The bed was comfortable. I had a good rest. There is a fridge in the room, recycle bins, everything one needs in the bathroom, slippers, a yukata for the public bath, a big mirror, lights controllable from the bed.

The room was very small, although for one person it was enough. If you have 2 luggages though, there is barely any space to move. There was dust on the furniture, especially in the corners.

The konbini in the hotel building is very convinient (altought small).

Hotel is big. So big that visitors have to change towels etc. by themselves 2/3 of the time cause otherwise personel could not have enough time to do it all. The check in is self made wjich is weird but guessing by the size of the hotel, understandable,

The location was very convenient, close to the station, the family mart on the first level was convenient to have so close by and the public bath facilities were really good too.

My room had dust and cobwebs on the wall, so a bit more routine cleaning of dust would be best. Overall though it was pretty clean.