Hotel Metropolitan Sendai

Location was perfect for travelling around Sendai and the local area. The room was just big enough for two people and their luggage. The room was very clean and the towels were changed daily. The housekeepers were very nice and would do anything in their power to make your stay more comfortable. Everything in the room worked and was in good working order. The front desk stored our luggage after check out and arranged for a van to the airport for us. They were very helpful and kind. Recommend using Google Translator, since the hotel staff doesn't speak very much English,

Breakfast got boring after a few days, since it the dishes on offer never changed. Coffee was terrible, as in most Japanese hotels.

Location

The other reservation asked for a handicapped room and there was no Confort for the handicapped (my mom), we had to buy a chair for the shower. My mom can not bend very much her legs and the brought a very low chair (traditional for household baths in Japan, not for handicap) As I was sleeping with the two elders I decided to work in the lobby and they told me they would shut down the lights! I have never experienced a lobby that outcast their guests! The concierge, very good!

Great location adjacent to the train station, and hotel retains a 1990's elegance if also a bit of fustiness. My room was comfortable if slightly worn with nice west view over Sendai. Very clean and wifi worked well. Bathroom sparse but fine. Booked in advance so great value for money.

Arrived at 1430 and told to wait for 1500 check in...I realize some old-fashioned hotels in Japan do this...but seriously?

When we booked non-smoking room was not available so we had to book a smoking room but the smoking room we got didn't smell like cigarette at all which we assumed that it was well cleaned and maintained! The hotel was right next to Sendai station and the shopping mall which was very convenience for us to travel around tohoku area using Sendai as a hub.

The N.1 thing I loved was that the non smoking room, was an authentic no-smoking room (a problem with old hotels in Japan, specially outside of "touristic" hotels) very nice and clean. N.2 was the Location, hands down the best in town no story (can even access the S-Pal shopping center by pressing B1 in the Hotel elevator!). N.3 is how everything was averagely good and appropriate for the asking price. No complaints really.

The pictures you find around (including on Booking) are an embellishment both in terms of perceived size and looks. Due to this, my initial impact with the Hotel and my room were not the best, however I got over it quick and had a very enjoyable stay.

It is spacious because we selected a Deluxe Double Room. Location is convenience. Directly connected to train station. Basic amenities including hygiene products and complimentary water.

It is slightly on the high side in term of price compare to the vicinity hotels.

Located right by Sendai station. We drove to Sendai and were grateful for their convenient 1500 yen a day garage parking. When snow unexpectedly stranded us in town another day, they allowed us to book an extra day in our current room. Room was clean and quiet, and the bed was comfortable. This hotel has a great location! The station was right next door. Easy walk to the Parco Malls, shopping/ arcade street, and several restaurants.

The cheese cake was nice. The male staff at the reception while checking in was really nice.

Some of the staff weren't friendly.

location, a plentiful of amenities, cleanliness.

There is no coin laundry in the property. we had to walk 10mins with full of our laundry to get to the nearest laundry place. we had two big suitcases along with two carry-on luggage. There is not enough space to open our luggage.

Location right in front of station, percet! More spacious compared to other hotel with the same price.

Old style room but still clean. It took quite a while to activate the AC (no english on the AC remote)