Casona Maria0

Beautifully, architecturally rich boutique hotel with each room having its' own character! Resturaunt food and service was excellent; and the quaint bar upstairs a bonus! The small size made it that much more cozy and intimate. There was 7 of us with 3 different rooms and we enjoyed not having to walk a half a mile to meet! Service from front desk to cleaning was superb! Was perfect not being in the center of the tourist hub, but rather 3/4 mile down the ways! Got to have delicious food in the local resturaunts, as well as in the center of Puebla.

Cable! Very few channels and all Spanish speaking.

Breakfast was excellent, some confusion about what was included, but everything great. Excellent pan dulce. Room was lovely. Junior suite with jacuzzi. Very quiet and comfortable.

A mini bar/refrigerator in the suite would be a bonus. Our steaks with room service the first night were not hot and pricey for no vegetables or a side.

I booked a suite solely for the jacuzzi tub and it was marvellous! The suite was large, beautifully appointed and the bed and pillows so comfortable. Nice little touches, too…slippers and housecoat, cookies on the bed. Excellent free breakfast included. The entire ambience of this hotel is marvellous. Very good location, too.

A suite REALLY needs a fridge. I was also supposed to have access to several English channels, but no one knew how to work the tv so my only options were CNN and FOX. I moved to another hotel 2 blocks away after my two day stay here for 1/4 the price…had a fridge AND English movie channels but no tub 😉

Practically everything. The place is tidy and beautiful, the central patio makes feel the space bigger than it is, opposite to the long-hallways-with-room layout. Personnel is always attentive and warm and the food from the restaurant is extremely delicious. Totally recommended for work/leisure trip. Location Location Location!

Can't think of anything.

Very nice architecture. Friendly and helpful staff (check-in, valet, and restaurant). Nice location within a few minutes walking distance of the center of the historic area.

There was a small fan but no air conditioning. Not really a big deal, but the fan wasn't really able to cover the whole room and the street noise made it too loud to have the windows open at night.

Excellent hotel, was very comfortable and we had a wonderful time. Staff was excellent and very accomodating.

Everything was perfect!

Hotel was very cute, rooms were clean, bathroom was great; breakfast each morning was very good. We had a great stay.

Nothing

It’s beautiful, and impeccably cleaned and maintained. The food is top-notch cuisine and the staff are very professional.

All was great, with booking I also got beat price and nice to have breakfast included. The hotel is close to the center (5 min walking) and has a very close parking spot included. If I am back in Puebla I will definitely come back

All perfect

Place is amazing, the service is impeccable, beautifully designed hotel and rooms. Excellent food and just wished we could spare the time to stay longer..

Loved everything about the stay.