Cartesiano Boutique & Wellness Hotel

Beautiful hotel in a stunning location. Incredibly comfy beds and the best showers we’ve had in Mexico! The food at the restaurant was so good, I almost didn’t want to eat out (but you have to because hey, it’s Puebla!). The pool area was fabulous. Plus, the staff all mostly spoke English (if you’re in Puebla, not everyone does) and were all very helpful.

The actual spa is a little overpriced. A “day pass” (800 pesos) really just gets you into a steam room and a generic spa and small pool for one hour (so why call it a day pass?!). So I had a massage and face mask and got the hour for free, but it cost me $290 Australian and while the boy was good, I can’t say that was value for money (when massages are so cheap in Mexico). And when I finally got in the spa it was freezing cold, and I thought the pool would be a salt pool but it was just a normal small (luke warm) pool. But the spa was the only disappointment of an otherwise perfect hotel

This was a fabulous hotel! We had been traveling for a few weeks so were really glad that this had all the amenities to make this a relaxing stop for a few days. The rooftop pool is beautiful - we spent more than a few hours over the course of our stay enjoying sitting, reading, and swimming. The food was AMAZING! We don't usually eat at the our hotel restaurant except for breakfast but ended up having a lunch and a dinner there because it was so good! Beautiful grounds and a 2 minute walk from a few casual cafes. Another few minutes and you're right at the Zocalo. Bed was also the most comfortable of any during our 3 weeks in Mexico!

Bed was super comfy, room and hotel were beautifully decorated. Toiletries were provided. We were able to check in early and also leave our bags in storage after check out. Location is good, walking distance to everything in the centre. Pool is nice and warm. Towels and suncream are provided on the terrace.

Waiter asked "No tip?" after we signed the receipt for breakfast which had a value of $0 as it was included in our stay. We didn't have any cash on us and he said we could not charge it to our room as there was no credit card linked to it so it made us feel bad. We told reception about this incident and they confirmed tipping is optional and would feedback to the restaurant staff. We have been tipping in most cases in Mexico but at a 5* hotel we would expect staff to be paid a good wage so that they do not have to rely on tips to live. Also, when breakfast is included in a stay then service should be too.

Great hotel, and a honestly a nice unexpected surprise. Big room, comfy bed, walk in enormous shower. Friendly staff, delicous dinner in the hotel restaurant (ground floor). Very well thought through architecture, attention to details, good lighting. Good price.

all stairs in the facilities look quite dangerous and have no barriers, so if travelling with kids - hold them tight.

We loved this place. Very attentive staff, beautiful rooms, nice pool area. The rooms are very quiet as they face the inner court yard.We would coma again! Puebla was such a beautiful surprise! On sundays there is a lovely street market just around the corner of the hotel.

A little downside is the breakfast terrace which faces the street and is quite noisy. However it is nicely arranged and you can also sit inside.But breakfast tasted very good, though.

Breakfast on the terrace was excellent, the room was large, airy and very comfortable, all the common areas were spacious and very attractive, everything was of very high quality. Good location on an attractive street at the edge of the centro. The staff were helpful and friendly.

A small chair and table on the room’s balcony would have been nice. There was some road noise on the terrace at busy times.

so relaxing , beds comfortable ,lovely attention to detail and decor

it was very quiet ! but I’m guessing that was the time of year ! the spa treatments were really expensive there was an offer on so I was really tempted but it didn’t really work for me as it was just 30 mins of the same treatment ,if there had been a discount or more flexibility ie mix and facial with 30 mins of massage I think my friend and I would def have had treatments .

Beautiful hotel in a stunning location. Incredibly comfy beds and the best showers we’ve had in Mexico! The food at the restaurant was so good, I almost didn’t want to eat out (but you have to because hey, it’s Puebla!). The pool area was fabulous. Plus, the staff all mostly spoke English (if you’re in Puebla, not everyone does) and were all very helpful.

This is an incredible hotel and beautiful work of architecture. The interior is breathtaking and cleverly designed. The staff was very accommodating and trained to the highest standard. The food was succulent and the rooms luxurious. There's a valet parking and an incredible rooftop swimming pool that's heated like you would have your bath. What else do you need?

Absolutely nothing!

The staff are extremely hospitable and welcoming. There are many personal touches (you will see when you book). Amazing location, close to everything but quiet and safe. The rooms are incredible. The pool is nice and clean. If you are staying in Puebla, you must stay here.

I would not change a single thing. It was an amazing experience.