The Marcliffe Hotel and Spa

Good breakfast. Lots of lovely berries and good coffee. Staff were attentive and helpful. The gym was small but okay for a quick cardio/upper body workout. Lovely grounds.

The hotel feels a little run down and dated in places (public areas and rooms - I think they have started a refurbishment and I was in one of the older style rooms) and there wasn't a great range of options for vegetarian/vegan diets on the lunch or dinner menu. At lunch time, the soup was chicken and none of the sandwiches were suitable for vegans. The dinner menu is very meat and fish focussed (these options sound incredible and really high quality) and the veggie options didn't match up in terms of quality or value for money. I had soup and falafel which was tasty, but simple and light.

An outstanding meal in the Conservatory in the evening, superb food, and excellent service. Facilities and rooms are very good indeed. I liked the call prior to arrival to ask if I needed a dinner reservation for the second night; most professional.

On the busy Saturday afternoon, on return to the hotel the doorman's rather curt 'do you have a reservation' greeting; while the motivation is understandable a little more eloquence would be helpful and still reach the same objective.

A lovely property very conveniently located. The bar area and restaurant were very nice. The seafood platter (as a starter) was a notable point of difference and I would go as far to say it was probably the best I have ever had, and I’ve had a few in some excellent restaurants over the years. All the food we had during our stay was superb and I highly recommend the restaurant for breakfast and dinner.

Everything was great.

Location of the hotel and its ambience. The room was as expected. Comfortable and spacious. Room service to clean and replenish articles was excellent but as expected. Nice soaps and good supply of towels. Quality food and excellent service

No individual shampoo and body wash containers which made it very difficult having a bath as the containers were high up the wall Only one small electric heater in the room which on a cold evening was adequate only when turned to maximum. A small function room opposite my room which made it slightly noisy but it was closed just after 11.00 following a request for quiet.

Very professional service, all the sfaff very friendly and helpful. Everything is in high standard. Great food, delighted breakfast options. Nice bar with live piano music. Overall very positive and definitely placed to recommended.

The bathroom is a bit old and looks tired. Some places in the room are a bit dusty. Pictures frames and bed frame a bit dusty, dado rails dusty. tv could be a bit bigger.

Excellent location with ample parking. Very peaceful setting. Very warm welcome at Reception and by all staff thought the hotel. Excellent food in the restaurant for both dinner and breakfast. The hotel room was a very good size, immaculately clean and the fresh fruit was a very nice and welcome touch. it feels as if this hotel has thought of it’s guests comfort and I highly recommend a stay here.

Clean and quiet accommodation with comfy beds, great power shower and fabulous breakfast. My daughter was doing exams at the international school and had to be there very early in the morning so we needed to stay somewhere close - you couldn’t get closer! The school has a path and gateway past the overflow car park (it took about 3 minutes walk from the front door of the hotel!) Breakfast was included but was from 7.30-10 which was too late for my daughter so they organised breakfast room service at 6.30 for her. When booking the room service I ordered toast, orange juice, cereal and strawberry yogurt which were all lovely. I had mentioned she liked strawberries when discussing the yoghurt so they also provided a bowl of fresh strawberries too which were delicious. I had the full Scottish breakfast in the dining area which was freshly cooked and mouth-wateringly good also. We got a taxi from the train station and it cost £10, door to door. Lovely accommodation and would recommend if you are visiting the international school.

The spa had a lot of treatments but was a little out of my price range.

service from all members of staff, facilities available, location, mini fridge provided in room, afternoon tea was wonderfully delightful

fruits that were provided as complementary as well as requested fruits could be more fresh, in particular, easy peel tangerines and apples. Clearly have been sitting in the fruit baskets a few days too long No separate shower cubicle, shower facility was within the bath - separate shower cubicle provided if u upgrade TV screen too small for the distance and size of the room

We had a very nice comfortable stay at the property. We ate dinner on the first night of our stay and food was good. We drove so the location for us was ideal being not far from the city and easy to find off the main road. Special mention to Tony who helped us with our luggage and showed us to our room. He was always cheerful and helpful whenever we saw him around the hotel.

Simply can't think of anything that I didn't like.

From the moment we stepped through the door we received exceptional service and felt so welcome. The staff are truly fabulous and the service probably the best I’ve ever had from any hotel I’ve visited! The room was spacious with a lovely outlook. Nice little touches such as soft drinks and a bar of chocolate in the fridge as well as fresh fruit provided. We had dinner in the hotel and the food was excellent. A lovely balanced menu with lots of seasonal and local produce which we loved. Wine list was very good and very well priced. Even though they were very busy the staff were so relaxed, attentive and everything seemed to work like a well oiled machine. I cannot recommend this hotel enough. Cannot wait to go back.

Nothing!!