Beech Mount Hotel

Lovely staff, fantastic communication before the arrival and good value for money as we managed to book it as our cheapest option among other pricey hotels in peak season! The interior and amenities are bit old and you can see that but it has its charm. Nice and simple breakfast you can get in the morning before carrying on with your day is always a plus. Obviously, it's not located in the city centre, locals live around and there's a rubbish on the street every now an then but that's how it usually is in that neighborhood and quick Uber or bus drive can take you to the centre!

The staff were aaamazing, and went out of their way to ensure everything was perfect during the stay. They even prepared a to-go breakfast as I left before the opening time. The hotel looks classic and exceptionally well-kept to its original style. For example, the TVs in the room are smart, so you get to use any streaming service while in a very classic-looking room.

It's a bit far from the city centre, but there are two very convenient bus stops to move around. The window was kept open with a solid plastic sheet, instead of the original wooden breaks that come with the frame.

I was booking on something of a budget so I picked somewhere not too central on purpose. The hotel can order a taxi for you at the push of a button and it usually only takes 5 or 10 minutes to arrive. When we used those taxi's they were cash only, just FYI. The general cost to get to the entre/Seel St etc was around £8-£12 depending on exact drop off. The hotel itself is lovely, the bar was nice to sit in while we waited for a taxi. The room was good enough for what we needed, not particularly big but had all facilities we wanted for a short break away. If I needed somewhere to stay in Liverpool again I would probably check out Beech Mount; if the price was still reasonable then I would go back.

The only issue we had was the key cards to access the reception building, room building and room itself stopped working twice. We had to go back to reception, which luckily was still open, to tell them we couldn't get in. I had only been checked in about 2 hours the first time it happened. They can quickly fix the cards but it's not ideal. The first one let us in the main building but not the room, the second time we couldn't get into the main building.

it was amazing ! the location was amazing . so close to everything around like McDonald’s , Lidil, home bargings ! , the staff were so lovely and helped in any way they could of , breakfast was great very delicious would of been nice if they did do an English breakfast but I am not complaining!

The shower was a bit dirty , but we cleaned it with some bacterial spray and it was all good :), came off easier than expected , the main thing was the stairs 6+ flights of stairs with suitscases or being drunk wasn’t the one but we got our steps in . I would definitely stay again we had a blast !!!

The room was quiet. The continental breakfast was more extensive than expected.

The Room which had a single and a double bed, so it could be called a family room, should have had two chairs rather than just one. There was a disabled space outside the right hand entrance which only had a metal a board sign. It would have been much better if the car park had been marked with lines showing a disabled space. The sign took up space which made it difficult to park and the fact that there were no marks on the tarmac meant that other guests parked so close to our car that it was difficult to get into it.

Staff very helpful.

Having to have a pre payment of £50 authorised on my credit card in case of damage ect to fixtures and fittings, which will take upto 30days before it becomes available again on my credit card, on completion of a inspection of the room, after booking out of the hotel,I was not given the opportunity to inspect the room to ascertain if there was any damage to fixtures and fittings after booking in.I have never come across this practice in all the years I have been staying in hotels, in this country and abroad.

Good size room especially for a old building. Good location, not far from town and easy to get back out of town. Continental breakfast was very good. Lot of choices. Staff very friendly and helpful, nice to have car parking on site. Would stay again

Small shower cubicle, ok for small person but would be a squeeze for the average size male. Would have liked to be able to move blind in the window to give a bit more light in the room.but no instructions given on how to do this.

Nice and welcoming staff specially Miss Aisa she give us early check-in and complimentary upgrade in our room, room was nice and clean and bathroom was good as well, all staff are welcoming, location is nice

Twice the staff eneterd in our room without permission this thing that really made us feel bad and uncomfortable, although after the first episode we informed the staff and they were sorry for that but it happened again, really need to work on that because privacy is very important and there is no cardboard sign which can tell don't disturb or make the room

The location was great for what we wanted and there was a pool/snooker room, which we enjoyed.

There wasn't a hot breakfast and we couldn't turn the radiator down in our room so it was extremely hot. There were several rickety items of furniture in the room too. The lifts weren't working and I have a disability and we were on the top floor. They didn't mention the lifts when we checked in.

Added breakfast to board at no cost. Staff were helpful and did all they could to assist. Rooms were clean but are getting tired . Had car park to use but did struggle to get car out at end Of stay due to overcrowding of car park.

The rooms were exceptionally hot even with switching off central heating and outside noise was issue to opening window to cool down. Window did not have nets so had to close curtains to get privacy to change. Staff were very stretched and more staff was needed as was very busy due to being grand national weekend . En suite very condensed into one area so using sink a struggle.