Call for great rates
+1-833-728-20415,111 reviews
From
$1491, Kensington Garden Square, London, W2 4BH, GB
Reservations:
+1-833-728-20415,111 reviews
1/38
From
$149Call for great rates
+1-833-728-2041Pet Friendly
Free wifi
24-hour front desk
Non-smoking rooms
Bar
Elevator
Upper floors accessible by elevator
Free toiletries
Welcome to the 4-star Phoenix Hotel, located in the lively city of London. Situated at 1 Kensington Garden Square, this hotel is just 2.8mi away from the bustling city center, offering a peaceful retreat with easy access to all the city has to offer. With 5111 reviews, the Phoenix Hotel is highly regarded by visitors for its top-notch service and luxurious accommodations.
Starting at just $149 per night, guests can enjoy a range of amenities including free WiFi, a 24-hour front desk, and pet-friendly accommodations. The hotel also boasts non-smoking rooms, a bar for unwinding after a day of exploring, and comfortable rooms featuring free toiletries, a bathtub, and a private bathroom. For ease of access, an elevator is available, making upper floors easily reachable for all guests.
Whether you're visiting London for business or pleasure, the Phoenix Hotel provides a stylish and convenient base for your stay. Immerse yourself in the vibrant culture of the city by day and return to the comfort of this well-reviewed hotel by night. Book your stay now for a memorable and enjoyable experience in the heart of London.
When it comes to room options, the Phoenix Hotel offers a variety of choices to suit different preferences. From Deluxe Double Rooms perfect for couples to Single Rooms for solo travelers, and even spacious Triple Rooms ideal for families, there is something for everyone. Each room comes with comfortable bedding, free toiletries, and a private bathroom, ensuring a relaxing stay for all guests.
For those looking to explore the city, the Phoenix Hotel's location is ideal. Just a short distance from the city center, guests have easy access to popular attractions such as Hyde Park, Buckingham Palace, and the West End. After a day of sightseeing, unwind in the hotel's bar with a refreshing drink or take advantage of the free WiFi to share your experiences with friends and family back home.
Payment at the Phoenix Hotel is convenient with cash accepted and major credit cards such as Mastercard, Visa, American Express, and Maestro welcomed. This flexible payment policy ensures a hassle-free check-in and check-out experience for guests, allowing them to focus on enjoying their stay in London. Book your room today and look forward to a memorable stay at the Phoenix Hotel!
Closest airports
London City Airport
10.5miLondon Heathrow Airport
11.9miLondon Gatwick Airport
24.7miLuton Airport
26.1miLondon Stansted Airport
31.5miPet Friendly
Free wifi
24-hour front desk
Non-smoking rooms
Bar
Elevator
Upper floors accessible by elevator
Free toiletries
Bathtub
Private Bathroom
Deluxe Double Room
1 Double Bed
75 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
+
Indulge in comfort and luxury in our spacious Deluxe Double Room, featuring a cozy double bed and a relaxing bathtub. Perfect for 2 adults and 1 child, with free toiletries provided for a pampering stay.
Single Room
1 Twin Bed
45 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Upper floors accessible by elevator
Welcome to our cozy Single Room featuring a comfortable Twin bed, a private bathroom with free toiletries, and easy elevator access to upper floors. Perfect for solo travelers looking for a convenient and comfortable stay.
Twin Room
2 Twin Beds
65 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
+
Stay in our cozy Twin Room, perfect for 2 adults with 2 twin beds, offering a private bathroom with a bathtub and free toiletries. Accessible by elevator, it's a comfortable choice for a family getaway.
Deluxe Twin Room
2 Twin Beds
75 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
+
Indulge in luxury with our spacious Deluxe Twin Room, perfect for 2 adults and 1 child. Enjoy the comfort of two twin beds, free toiletries, and a relaxing bathtub in your private bathroom.
Small Double Room
1 Twin Bed
55 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Upper floors accessible by elevator
Cozy double room with a twin bed, perfect for solo travelers, offering privacy with a private bathroom and free toiletries. Accessible by elevator on upper floors.
Triple Room
3 Twin Beds
85 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x3
+
Indulge in comfort in our spacious Triple Room with 3 Twin beds, suitable for 3 adults and 2 children. Enjoy the convenience of a private bathroom with a bathtub and free toiletries on higher floors accessible by an elevator.
8.2
5,111 reviewsFrom
$149Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇮🇪
Alida
8.2
8.2
The hotel is in a perfect position to reach the city centre using the underground (two stations are close to it, which means you can find three lines of underground and go almost everywhere). The room was clean, the staff was kind and the breakfast was varied, good for both sweet and savoury taste
The size of the room is not big but for few nights it's still pretty comfortable
🇩🇪
Lea
9.1
9.1
The room itself was perfectly fine for one person, it was clean, especially the bathroom. The bed was comfortable was well and the surrounding area just perfect for a city trip. There were two underground stations (Queensway and Bayswater) in walking distance,the first one even with an elevator, so perfect if you have a heavy suitcase. Kensington gardens were literally right around the corner. The breakfast buffet was perfectly fine and you were even able to order some additional breakfast options. As a solo female traveller I felt really safe at the hotel. I have been to London several times now and this was the best hotel I´ve stayed at.
The window in my room wasnt properly insulated (and had no lock...) so cold air was coming into my room through out the entire night and the small radiator wasnt working too. HOWEVER upon request a portable radiator was brought to my room a few hours later and the original radiator was working as well now, which solved the problem of a freezing room for the rest of my stay.
🇸🇬
Ruth
9.1
9.1
Fantastic location in Kensington; within a square of many other hotels and serviced apartments making us feel very safe. We enjoyed the quiet away from the crowds in central London, yet upon exiting the lane is a row of eateries, supermarkets, Boots, and the nearest train station just a 3 min walk away. A 6-7 min walk brings us to yet another train station, and a 15 min walk takes us to Paddington station, perfect for travellers heading to the airport or other cities in the UK. A 25-30 min train/bus ride brings us right to Soho. Staff are friendly and welcoming and the hotel lobby has a huge area for one to rest on the comfortable chairs and sofas with plugs provided. Breakfast is included as well. The room we booked had sufficient space for two of us.
The space is clean on the whole but there are certain spots hidden away e.g. ridges of the heater, towel hanger in the toilet, that could be better dusted.
🇺🇦
Annagladishewa
8.2
8.2
Perfect location, tidy room, friendly team, tasty breakfast
No hair conditioner, only shampoo. Seriously strange. Sound isolation is not the best, you can hear your neighbor's TV very well. Aircon was pretty weak, had to turn on a ventilator in +20. The rest was good.
🇩🇪
Cécile
8.2
8.2
This is a very nice hotel. Excellent location, good breakfast, friendly staff, nice bar/lounge area.
The room was really tiny, not optimal when you're large. The shower head is fixed on the wall, so not very practical. Also, might not be great for people with mobility issues, there are stairs to get to the hotel and even to the elevator (which is very very very slow).
🇳🇱
Gerrit
8.2
8.2
Good option if you want a decent hotel without spending a fortune in London. Rooms are tiny and no frills, but they're clean and comfy, breakfast is included and the location in Kensington - close to several subway stops - is convenient.
Room was ridiculously hot when I entered. Thankfully I could shut down the heater and open a window, which took care of it.
🇺🇸
Jiwon
9.1
9.1
Very close to the tube and Kensington Gardens, with nice pubs and restaurants nearby as well as a Boots / Tesco / Sainsbury's. The breakfast buffet had a good selection and the staff were very helpful and friendly. I get cold easily and found my room to be just the right temperature, and was pleased with the hot water and water pressure of the shower.
The radiator or vent in the bathroom was a bit loud whenever I turned on the bathroom light -- I personally had no issues and did not ask for this to be addressed, but a light sleeper may have some trouble because it stays loud for about ~20 minutes after the light is off.
🇱🇻
Marta
9.1
9.1
In my really tiny single room I had all my practical necessities - hair dryer, electric kettle (with some tea, coffee, cacao, cookies :) mini-fridge (on request), possibility to charge gadgets with EU USB cable. Good view to the small park through the 3rd floor window. Good room make-up every day :) Breakfast - not very rich with hot foods, but I enjoyed coffee served individually in thermo mug :) + alternative milk choices. Laconic but responsive communication from the stuff.
It was quite noisy due to bad sound isolation from outside and from other rooms. Window doesn`t opens fully so it`s hard to get enough fresh air. But it`s good that it opens at all! Bed and pillows quite solid, too stony for me.. Shower - only rain shower, no possibility to wash just hair.
🇩🇪
Lea
8.2
8.2
This was my second start at the Phoenix Hotel and just as last time I’ve really enjoy my stay at this hotel. The rooms including the bathroom are always clean, the location is brilliant (with three underground lines right around the corner), and the staff is incredibly kind.
This time my room had a little bit less storage space than last time and the view wasn’t the best either, but considering that you are probably spending more time out and about it wasn’t that big of a deal. I did however had once again some issues with the heating which was a bit of a bummer but the issue was fixed by the time I returned to the hotel that day. There was also a brief power outage in my room, but that one was fixed by the time I’ve returned to my room from the reception which shows how brilliantly helpful the staff is.
🇸🇬
Shawne
8.2
8.2
The location simply cannot be beat. In the heart of Bayswater, you're four minutes from the nearest tube station and six from another, both of which provide excellent connections all around London. Lots of food and drink options, including some late-night shopping for snacks and sundries also available nearby. The hotel room itself is very small and compact but comfortable for one person. It's clean, there's a lift, and it's good value for money in London, which is notoriously expensive where accomodation is concerned.
The hotel itself is a little old and shabby, but it's well-maintained for what it is. You get a decent bang for your buck even if it isn't luxurious or spacious. The single room for a solo traveller really is that though - there's not much room for anything or anyone else. The location is great - it's located in a very quiet square which can feel a bit spooky for travellers returning late. But never had any issues and there's always someone at reception to let you in after hours.
Attractions
Lord's Cricket Ground
1.3miBomber Command Memorial
1.9miPrimrose Hill
2.1miLyric Theatre London
2.4miQueen's Theatre
2.4miHer Majesty's Theatre
2.5miAmbassadors Theatre
2.6miLyceum Theatre
3miDuchess Theatre
3miNovello Theatre
3miSir John Soane's Museum
3.1miLambeth Palace
3.2miGabriel's Wharf
3.5miAscot
22.2miRochester
31miAttractions
Lord's Cricket Ground
1.3miBomber Command Memorial
1.9miPrimrose Hill
2.1miLyric Theatre London
2.4miQueen's Theatre
2.4miHer Majesty's Theatre
2.5miAmbassadors Theatre
2.6miLyceum Theatre
3miDuchess Theatre
3miNovello Theatre
3miSir John Soane's Museum
3.1miLambeth Palace
3.2miGabriel's Wharf
3.5miAscot
22.2miRochester
31miAirports
London City Airport
10.5miLondon Heathrow Airport
11.9miLondon Gatwick Airport
24.7miLuton Airport
26.1miLondon Stansted Airport
31.5miPet Friendly
Free wifi
24-hour front desk
Non-smoking rooms
Bar
Elevator
Upper floors accessible by elevator
Free toiletries
Bathtub
Private Bathroom
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Snack bar
Tea/Coffee maker
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Tour desk
General
Carpeted
Elevator
Family rooms
Heating
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Media & Technology
Flat-screen TV
Radio
Telephone
TV
Physical distancing
Cashless payment available
Room Amenities
Fan
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
From
$149Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Mastercard,
Visa,
American Express,
Maestro,
Cash only
This property accepts cash.
What's the nightly rate at Phoenix Hotel?
Rates at Phoenix Hotel commence from $149. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
Which room categories can I book at Phoenix Hotel?
The Phoenix Hotel offers a variety of room options including Deluxe Double, Single, Twin, Deluxe Twin, Small Double, and Triple Rooms. The occupancy of the rooms ranges from single occupancy to accommodating up to three adults and two children. Smoking is not allowed in any of the rooms, with bed sizes varying from Twin beds to Double beds.
What are the main attractions at Phoenix Hotel?
Guests at the Phoenix Hotel can spend their time enjoying various leisure amenities. They can start their day by unwinding with a relaxing bath in the bathtub provided in each private bathroom. For those looking to socialize and relax, they can head to the bar on-site. If guests prefer to stay active, the hotel offers Wi-Fi, allowing them to stay connected while exploring the non-smoking rooms. The 24-hour front desk ensures that guests can always get assistance when needed, providing convenience during their stay. Additionally, the hotel is pet-friendly, making it an ideal option for those traveling with furry companions.
Are both cash and credit cards valid payment options at Phoenix Hotel?
Yes, both cash and credit cards are valid payment options at Phoenix Hotel. Cash is accepted, and they also accept major credit cards like Mastercard, Visa, American Express, and Maestro. So, you can pay using either cash or credit cards at the Phoenix Hotel.
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