Holiday Inn Express Manchester City Centre, an IHG Hotel

breakfast was included with the stay however we chose not to indulge and instead went out for brunch in the city. The room surpassed my expectations, the hotel provided a double bed, a sofa and a desk which was perfect for our needs! The bathroom was clean and spacious too, with a nice shower. Location was also ideal and the staff who checked us in were very friendly and made us feel welcome. Also very much appreciated the free wifi!

There seemed to be some water marks / water leaking from the ceiling which was staining the walls however this didn't effect our trip. When I checked the website it stated that breakfast was served from 6:30am until 10:30am however the staff informed us that breakfast was only available until 9:30am which was disappointing. There was also no menu's to check what breakfast would be.

Breakfast was simply incredible considering the price, staff were welcoming and helpful and the location provides so many options to make the most of this wonderful city. We needed to use an iron, simple quick request and done. Also there is a nice area in the basement to relax and pass the time after you have checked out which really helped us with our trip. Hope to stay here again. Thank you!

The rooms are not especially luxurious, but provide everything you need and are clean and quiet. Honestly, what's not to like? The price is fantastic and there are hotels nearby that charge more than double for practically the same experience plus perhaps just a little extra luxury. Save your money and enjoy yourself.

The room was clean and comfortable with a very nice en-suite bathroom including a powerful and accessible shower. The hotel is in a very good location with excellent transport links outside. Breakfast is included with no extra charge. Most of the staff were helpful.

One of the elevators was out of service for the entire stay and the only other elevator was often crowded and slow. There could have been more hot options at breakfast. There was a problem with noise outside. There are good bus links, but no nearby tram stop.

The location and value for money were very good and the staff were very friendly and accommodating.

The breakfast wasn’t the best but for the money it was very acceptable, the bread had to be put through the machine several times before it became toast! We have grown accustomed to having a king size bed but again this wasn’t the end of the world, double is fine, although it was exceptionally soft. We couldn’t sort out the ventilation system, I felt cold but it seemed to continue to blow out cold air when we tried to adjust it. We wondered if this was an ongoing issue because there was a small electric radiator in the room which we left on to try and take the chill out of the air, it was a cold night. That was the only issue which I think isn’t related to value and was a bit disappointing.

it's very clean, the reception is down stairs rather than when you enter which is a tad odd but the staff are friendly, the breakfast was nice and plentiful, the room i got was spacious and the bed was comfy, where it is located is excellent but Manchester city centre is like a warren so could initially be hard to find

that there is a box next to the door where you had to put your card key in for the lights to work which no one said about, once i asked it was explained nice and politely but that was my only niggle

It's very well situated. The room was a good size. The TV and WiFi were good, the teamaking facilities and the bathroom were also good.

The bed wasn't very comfortable we found it too narrow and my wife was disturbed every time I turned over. I noticed reading other people's reviews that one of the lifts wasn't working which was also the case while we were there is it permanently out of order? The choice of breakfast goods was also lacking and I didn't like the coffee from your coffee machine. The windows in our room could also have done with a clean

Was good . Better than expected . It was a crowded at busy times but we managed ok . It was great that there was not drinks available all day

Now this is what let the hotel down and would make me think about staying again . There was no heating anywhere in the hotel . This is not good when it's the middle of December . We mentioned it to the reception and she said she would reset it ,she never did . Our friends who had another room had a electric radiator which was there when we checked in .when we checked out I told the reception that we felt let down as we were lied to about getting the heating reset . She apologised and said she would look into it . This let the hotel down .

The staff were so lovely and let us store our luggage in a secure room as we arrive earlier than expected. The room was gorgeous and cosy, with a great view from the window. It was super clean and the bathroom was so nice. Even though trains were going past right outside, you couldn't hear them at all. The only thing that made me sad was that I was only staying for one night!

Everything was great. A vending machine would have been a nice touch, but with so many great shops nearby, it wasn't really missed. I also misread a sign in the lift and thought breakfast was on until 10:30, so I had a lie-in, but I missed it because it ended at 9:30. But that's my fault.

After getting there the staff were extremely helpful . The room was lovely and clean and comfortable.

I didn't like that YOU sent me to the wrong hotel ..YOU gave me the wrong post code for the hotel in which I booked .. There are THREE holiday express Inns in Manchester with three different post code and I feel YOU shouldn't have sent me to the wrong hotel . This was very upsetting as we both were extremely tiered after travelling and feared maybe we had no hotel room until we were told that Booking.com gave us the wrong postcode in our emails Thanks for that and I would hope to given something as a gesture of good will for the inconvenience caused . Regards Karen

Location; nice, clean room, lovely shower; yummy breakfast, friendly staff.

Midweek stay, but one of 2 lifts was out of order both days, leading to long waits. On 4th floor with a bad knee meant I'd struggle to use stairs. I'd have expected it to be fixed quicker. Some fruit juice offered with breakfast would have been perfect! One receptionist on arrival seemed to have a lot of trouble understanding my question of whether my friend (checking in after me) could split bill with me and pay her half to hotel, herself, on check-in.... I ended up getting frustrated and paying it all, with my friend then having to bank transfer me her share.