Hilton Garden Inn Birmingham SE/Liberty Park

The property was in good condition. Staff was pretty nice and my hallway was very quiet during my stay.. However, things need to be updated on the inside of hotel.

Elevator messed up while I was on it( Thankfully I was able to get off before it got stuck). Lady bugs were in our hotel room.. The bathtub could’ve been cleaner.. Beds and pillows weren’t as comfortable.. Room needs to be repainted in certain areas and bathroom doorknob needs to be fixed.

the bar and the friendly staff staff was amazing went above and beyond Mr pat and miss Cynthia worked the front desk and was amazing went above and beyond

our comforter on the bed wasn’t clean but they did replace it when asked the bathroom could have been cleaner our fridge didn’t get cold and the breakfast cook his food was over salted and the pancakes were under cooked after paying 30$ I had to end up getting cereal, the young Lady that’s the night cook was amazing her food was great the night bar tender can’t remember his name was amazing he definitely went above and beyond amazing staff

Great location! Not a lot of traffic and close to stores and restaurants. It was very clean, quiet, and peaceful.

The staff at check in. We were not greeted, stood there a few minutes and was only asked “you got a reservation?” Also not informed about a deposit. Only when I asked about the difference of the total. I was then told about the deposit. All other things i needed i googled to not be a bother.

The hotel is very clean and has recently been updated. The hotel is easy to find and in a safe area with a well lit parking lot. The beds were comfortable. A small refrigerator and microwave in the room was convenient. The room had plenty of electric outlets and counter space.

Our room key did not work upon arrival. The staff was not as efficient in correcting the issue as I would have hoped. The cleaning service knocked on our door at 9:00 am and even attempted to open the door. I was in the restroom and could not answer the door quick enough. I was thankful we had used the security lock on the door. Check-out is not until 11:00 so I thought this was inappropriate.

Had eye surgery and had to spend night for next day checkup. Very comfortable, quiet and restaurant had excellent burger for him & perfect salad with grilled salmon for me. Breakfast was excellent as well. Going to stay there again in a few weeks.

Location great. Willing staff - payment of the stay - I settled with the receptionist at 4 o'clock in the morning with complications on two different accounts.

Very bad chip card - door didn't open right away - had to try like 10 times. Bathroom - I definitely prefer a shower over a bath. I'm a smoker - you couldn't buy matches or a lighter at the reception.

I love where the hotel is at. Tucked away in the hills and trees. It’s such a beautiful Location. It’s so cozy. The staff is always so friendly and professional. This was my 8th time to stay at this hotel. It’s the only one I stay at when I come to Birmingham.

Breakfast was unnecessarily expensive.

The room was very clean and super comfortable. We moved our daughter back to college and she had an apartment this year. This property was close to her. This property is not close to much. It’s actually set back in a more secluded area. We didn’t have to interact with the staff much because I checked in on the Hilton Honors app, had the digital room key on my phone and checked out via the app, as well. It was slightly pricey for where the property is located but the staff was super friendly every night we came in at 10 pm or later. Since our daughter has a roommate and only a two bedroom apartment this property will be our go to place to stay when we visit her.

Location and cleanliness of rooms and overall facility. The staff was very helpful and friendly.

The shower in room 318 was too small and the soap and shower item holder limits the shower space. The sower item holder would be better served if it was on the opposite wall of the shower head.

I liked everything about the property. The staff, the building, the room, everything was nice.

The only thing I did not like was the smell that would not leave the bathroom and the fridge not being plugged up. Other than that, the stay was perfect and I will be returning