Candlewood Suites Mobile-Downtown, an IHG Hotel

The location was very convenient and the staff was friendly and courteous.

I didn’t like to seeing the same piece of fruit on the elevator for my entire stay. That led me to believe that this location have anyone to clean in a daily basis. I didn’t like the out dated and broken down furniture in my room. The desk chair was so low and I couldn’t raise up, and reclining chair was so low and uncomfortable. This furniture seemed like it was purchased at a yard sale.

The location, parking facilities and work out facilities were a very good jump-off point to explore downtown Mobile for a few days.

Television and internet facilities were spotty whenever there was some inclement weather. That was disappointing since rainfall is inevitable during the summer in Mobile, and there was little other entertainment options inside when its raining besides internet and television. Also as a pet friendly hotel, guests with animals should be mandated to always have their animals on leashes as a safety precaution.

Room was very big with everything you need in the kitchenette. Beds are super comfortable, location is great, short walk to a lot of great things to see, do and restaurants. Pool is great, with grills to use to cook out on. Parking on site. The lady who checked us in (Marina) I believe, I’m bad with names, was amazing! I love the shampoo/conditioning dispensers in the shower as well (and the fact that they are dove products)

i have nothing bad to say, we loved it.

Staff was very nice 👍 Cokes and drinks were not over priced. Snacks were not over priced. We enjoyed our trip and would stay there again. Very good location and clean. We entertained my kids and grandkids, cooked out on their grills and enjoyed a great time.

Not much.... Everything was very good. No problems at all.

The rooms were a good size. Our unit was quiet despite being directly across from the elevator. The kitchen area was extremely clean. Overall very pleased with this room.

Our only complaint was that our shower head was broken and we were unable to shower. We only stayed one night, so there wasn't time to rectify this situation. However, when we told the person during checkout that we couldn't shower due to a broken showerhead, she did make a note of it, so I assume it was fixed for the next guest.

I loved the location because it was close enough to the eateries without being in the middle of the bustle of it. The staff members were very friendly and helpful with suggestions for great places to eat.

The room was mostly clean, but there were a few hairs in and around the sink and on the drinking glass in the bathroom.

This is a very clean facility. The attention to detail in every room, in the lobby, in the parking lot were impressive. The staff is polite and professional.

I wish previous guest or housekeeping would double check that all silverware and plates are spotless.

There wasn't one that i was made aware of. They did have a store at the entrance that was fully stocked with reasonably priced foods.

Paid parking was my only issue. i was there for a conference so finding parking that wasnt charged anywhere in the city was insane so i had to pay for parking.

I was pleasantly surprised at the facility as a whole. Big rooms, quiet, safe, location, everything. We typically stay at the Admiral and stayed here to save money and was super surprised

Having to pay for parking.

This hotel is in an ideal location with good size rooms and kitchen facilities. They have a recycling area too which matches their approach to being environmentally friendly. The staff were very helpful and friendly.

There was noting we didn't like. It was all good.