Renaissance Newport Beach Hotel

Food was delicious, employees attitude to service was good not excellent, I have received better. The room was clean, the amenities were great for someone looking to relax.

Service could be better. I booked through Bookings.com and paid for breakfast. When I got there I was not given a breakfast voucher and the agent at the front dest continued to challenge me on the issue even though I had my receipt. That disrupted my peace a bit and this is why I think they need to improve on the way they deal with issues of this nature.

The hotel is very nice, valet parking was wonderful. It is very well maintened.

Housekeeping is horrible, had to call to get room cleaned. Left the room in the morning came back at 4 and was never cleaned. Called housekeeping and they said we needed to inform them to clean room. Shouldn’t that be common sense, they saw us leave in the morning. The day of our check out, guess what they were knocking and trying to get in room at 10 am. What happened to, you need to call us to clean it theory. They woke us up, they need to be organized, it is a nice hotel to have such bad housekeeping.

The sofa in our business suite looked nice and modern but was the most uncomfortable sofa to sit on, let alone relax. The bed was surprisingly very comfortable. The breakfast was good but average for a $65.00 per person breakfast. They do make eggs prepared how one prefers, however. The staff there was professional but not that friendly, for a supposed Marriot property. The Wait staff tries to take your meal dishes before asking you to take them and answers with "No Problem" instead of "My pleasure." This is a Marriot trademark; my wife worked for the Marriot for 10 years, and she knows.

See above

The hotel was wonderful. Everything was very well kept, very clean. Staff was friendly. Beds were very comfortable, rooms were spacious. Restuarant was good, we only ate the breakfast buffet but it was good and the servers were very friendly.

The only downside is the parking, its $40 a day (which I think is ridiculous) and the parking garage is a bit of a walk to the rooms. I'm not sure that they can change how you get to the rooms from the parking garage but they need to at least lower the cost of parking since it is not conveient.

Breakfast was very good with friendly service. Room was comfortable and nicely decorated. Location was convenient and the valet services were very good. Great TV channel selections. We liked that we could bring our dog.

Room service was dissappointing. We should have gone to the restaurant and it would have been more enjoyable. The price for our dog to stay was higher than expected. On the reservation, I asked to be placed on the ground floor. When we checked in we were going to be placed on the 4th floor and I had to remind the clerk about our request. She accomodated us, but did not seem too anxious to do so.

The property was nice, clean & quiet.

I didn’t really like that they don’t have any vegan or vegetarian options.

Everything about the hotel worked for me. The reasonable room price, size of room, great bathrooms, comfortable bed, food, snack store and location.

One thing that upset me was the overnight parking. I chose to self park and was given a parking pass to hang on my front view mirror with out notifying me that the overnight parking was going to cost $37.00 dollars per day. I discovered it unexpectedly on my final bill. So my cost went from$467.00 to $598.00 with the additional Tex and the two day overnight parking fee. I’m disappointed. The parking fee should have been disclosed when I first checking and requested self parking

Clean and comfy Hotel. Breakfast was included a holds a lot of varieties.

Parking is 41$, Wifi only if you get a Membership at Marriott. It's free, but expect afterwards a hole bunch of marketing emails. So actually Wifi isn't free. There is a airport and every minutes small and loudy sports aircrafts fly over the hotel. So there will be a lot of noise if you laying on the pool.

Great location and cost for hotel.

As much as I like the hotel, I probably won’t return due to exorbitant daily parking. $39-44/day. It didn’t matter this time as it was a one night work and Uber stay. I bring family with me we visit the area monthly for several days but don’t want to pay for our multi-day parking at that crazy rate when so many free parking hotels available in area.

I liked how clean it was and how the rooms and the lobby are designed. The beds were really comfy ( mine was)

My husband bed was broken and he had to stay on one side of the bed because he would sink in. We stayed here for a wedding and we put the don't disturb sign out and the cleaning lady woke us up in the morning she entered the room. She didn't read the sign. I asked for 4 towels from room service and they gave us 2 little ones. What I don't like that people have handicap and still need to pay for parking. I don't think that's right. I have a daugther with needs and they made us walk far also kept looking at my daugther.